Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
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HARMAN KALKAT

Milton,ON

Summary

Seasoned result-producing professional with extensive experience in leading profit generating operations through innovative merchandising, pricing and focus on continuous product turnover. I possess an exceptional ability to establish rapport with customers, gain trust, and build strong repeat and referral business.

Overview

7
7
years of professional experience

Work History

Account Executive

MaxSold
01.2021 - Current
  • Responsible for business development, qualifying and negotiating partnership deals with resellers, Real Estate agents, auctioneers & move managers in the Boston, Massachusetts region
  • Coordinate and schedule virtual seminars / meetings with target accounts and qualified leads
  • Understand target accounts and act as a strategic partner in advising on best practices and on boarding
  • Provide ongoing market feedback reports and ways to refine positioning and outbound strategies
  • Maintaining high level of accuracy of records within Outreach, Pipeline & Salesforce.

Corporate Store Manager

Bell Canada
07.2018 - 08.2020
  • Lead 2 of the highest volume stores in Downtown Toronto Core to increase productivity YOY by 3%
  • Dual managed Bell at Bloor Street & Queen St West during COVID as Essential Service Stores
  • Update and monitor variance reports, invoice checks and monthly internal audits
  • Hosting individual and team coaching sessions/ meetings for performance development & progressive discipline
  • Enforcing CRTC and Bell company policies & standards while delivering superior customer service
  • Promote Bell services at events such as CNE and Rib fest
  • Participating in conference calls multiple times a week discussing targets, promotions and policies
  • Process activations, upgrades, promote residential, small business and home monitoring services for existing and new clients
  • Addressed employee issues, performed corrective actions and terminated employment when necessary
  • Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.

Assistant Store Manager

Rogers Canada Small Business Center
11.2016 - 06.2018
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

Computer Sales Representative

Future Shop
11.2016 - 06.2018
  • Responsible for daily tasks such as price and promo updates, bank deposits, merchandising and inventory management
  • Qualify businesses in the region and generate leads for small business opportunities
  • Monitoring accessory sales, hosting conference calls and one on one meeting regarding accessory sales
  • Reinvigorate sales technique while incorporating newer products
  • Collecting feedback and customer inputs on the latest market trends for accessory sales

Education

Human Resources Management Diploma -

Fanshawe College
01.2018

Skills

  • Lead qualification and funnel management
  • Knowledge of multiple CRMs including Salesforce, Outreach, Hubspot etc
  • Proven negotiation and communication ability
  • Excellent leadership and team management skill
  • 50 wpm typing speed
  • Client Relationship Development
  • Team Recruiting and Onboarding
  • Lead Generation

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Urdu
Limited Working

Awards

  • Placed in "Top Gun" Bell Canada's top 20 sales manager's in Ontario from Nov 2018 till Sept 2019 in consumer sales.
  • Placed in Top 10 in Region of Waterloo at DECA Business Competition.
  • C.E.O of Love Blue 2011 ( N.G.O established at Galt Collegiate Institute donating to Sick Kids Org. Toronto )

Timeline

Account Executive

MaxSold
01.2021 - Current

Corporate Store Manager

Bell Canada
07.2018 - 08.2020

Assistant Store Manager

Rogers Canada Small Business Center
11.2016 - 06.2018

Computer Sales Representative

Future Shop
11.2016 - 06.2018

Human Resources Management Diploma -

Fanshawe College

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