Harmanjot Kaur
Surrey,BC
Summary
Accomplished Supervisor with a proven track record at TSC Nurseries, enhancing team productivity and customer satisfaction through effective leadership and process improvement. Skilled in staff management and decision-making, I excel in training and fostering a collaborative work environment. Achieved significant improvements by leveraging both hard and soft skills, without relying on numerical data.
Overview
5
5
years of professional experience
Work History
Supervisor
TSC Nurseries
12.2022 - 08.2023
Supervisor
Greenhouse
04.2022 - 11.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Team Leader
Tim Hortons
09.2018 - 01.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Associate Of Science - Health Science
Humber Institute of Technology And Advanced Learning
Toronto, ONSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Process improvement
Languages
English
Professional Working
Timeline
Supervisor
TSC Nurseries
12.2022 - 08.2023
Supervisor
Greenhouse
04.2022 - 11.2022
Team Leader
Tim Hortons
09.2018 - 01.2021
Associate Of Science - Health Science
Humber Institute of Technology And Advanced Learning
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