Harman Dandiwal
Prince George,BC
Summary
Accomplished professional with proven track record of in-depth understanding of developing and implementing organizational strategies. Well-versed in spearheading new initiatives to support business operations and project completion. Excellent aptitude for financial management, budgeting, procurement and contracting. Collaborative with multidisciplinary teams to create solid support networks for client needs.
Overview
9
9
years of professional experience
Work History
Program Manager
Canadian Mental Health Association - Northern BC
Prince George, BC
01.2023 - Current
- Managed 29 bed supportive housing for homeless residents and 19 low-income apartment units for adults with mental health issues who are homeless or at-risk of homelessness.
- Wrote successful grants to fundraise and start new programs and services for the vulnerable populations such as employment rehabilitation for people diagnosed with mental illnesses.
- Managed critical housing needs and health services to our vulnerable citizens with complex needs.
- Managed support services, including meal programs, life skills, and meaningful employment skills training, health and wellness supports.
- Managed wellness centre and promoted facilitation of group activities to boost social engagement for clients with low morale and self-esteem.
- Managed peer support program for hospital psych ward and jail releases, helping individuals dealing with mental health issues and having faced incarceration, to reintegrate back into community.
- Managed IT department that supported various online tools and softwares for staff to improve efficiency.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Helped individuals overcome harmful drug and alcohol addictions.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Evaluated residents, determined care needs and managed implementation of care plans.
- Provided operations management and on-call emergency response.
- Delivered high level of clinical care to housing project residents.
Lieutenant (Logistics Officer - Reserve Force)
Canadian Armed Forces
Prince George, BC
12.2022 - Current
- Manage logistics in finance and human resources in CAF Reserve Forces (part-time)
Business Owner - Operations Director
CLB+ Educational Technologies
Prince George, BC
01.2021 - 11.2022
- Developed curriculum and learning materials for online english test prep course aimed at helping newcomers to Canada.
- Utilized knowledge of industry best practices to improve upon existing training methods.
- Developed and improved curriculum design, course formats and lesson presentations for diverse topics.
- Created complex mobile-friendly SCORMS to provide improved test assessments so students can study and have mock/practice tests using their cell phones.
- Have extensive knowledge of various Learning Management Systems such as Kajabi, Thinkific, Teachable, LearnWorlds etc.
- Knowledgeable in streaming and recording softwares such as OBS, Camtasia, Wondershare DemoCreator etc.
- Knowledgeable in setting up recording studio and basic film making
- Proficient in Adobe suite (Photoshop, Illustrator, InDesign, Premier Pro)
- Experience in graphic design and post-production
Business Owner - Operations Director
Harman Dandiwal & Associates inc.
Prince George, BC
08.2019 - 05.2021
- Coached students on making decisions on colleges and career choices.
- Developed new services and offerings for international students.
- Implemented employee training programs to improve performance and productivity.
- Assigned work to employees based on project requirements and individual team member strengths.
Organizer (Non Profit Manager)
College of New Caledonia Students' Union
Prince George, BC
05.2017 - 07.2019
- Worked directly with various college departments, students and management to improve on-campus student services.
- Advocated for mental health services for students by organizing an exclusive 24/7 student mental health lifeline for CNC students.
- Successful annual negotiations with Greenshield Canada to offer improved health & dental benefits plan to CNC students at a lower cost and better benefits.
- Planned, analyzed and provided CNC with multiple recommendations to improve student success over the last 5 years.
- Successful campaigning for $15 minimum wage, funding for Adult Basic Education, and elimination of interest on BC student loans.
- Respectful working relationship with the Faculty Association, International Education, Student Services, Aboriginal Resource Centre, Student Residence, Communications, Office of the Dean, Cafeteria, Facilities and various other departments including regional campuses.
- Cultivated and managed relationships with key stakeholders and community partners.
- Leveraged professional relationships to develop new campus life opportunities for students.
- Built and maintained strong relationships with local media and coalition partners such as Faculty Association and CUPE.
- Developed and introduced the locker plan for CNC Quesnel campus by working in partnership with college administration and IT department.
- Built new relationships with Leadership program faculty and supported leadership students in organizing and hosting a multitude of events including many sports tournaments such as badminton, basketball, cricket, volleyball and table tennis.
- Provided advocacy service to Prince George and regional campus students.
- Oversaw and adhered to the budget and recommended annual changes.
- Restructured and upgraded the campus newspaper and the design philosophy which is still used to this day (5 years and going).
- Traveled provincially and nationally to build relationships with post-secondary advocates and leaders including the Ministry of Advanced Education.
- Actively engaged in City Council's "Students Needs Committee" to advocate for enhancing experience of post-secondary students in Prince George.
- Worked with the CNCSU's executive team to drive promotion of union services, initiatives, campaigns, guiding principles and mission.
Communications Officer
College of New Caledonia Students' Union
Prince George, BC
02.2014 - 04.2017
- Managed multiple projects and tasks simultaneously while managing organization's expectations.
- Edited materials for accuracy to communicate core messages and values.
- Constructed engaging content for various platforms to include blogs, social media, print publications and news releases.
- Implemented results-driven multimedia communications plans to increase organization's impact.
- Developed draft story angles, press releases, byline articles and marketing materials.
- Distributed project and program stories in both written and video forms to promote services and goods.
- Cultivated positive relationships with media organizations to support PR objectives.
- Monitored communications calendars and deadlines to adhere to deadlines.
- Managed production of publications and newsletters.
Production Editor
The Confluence (College of New Caledonia Newspaper)
Prince George, BC
02.2014 - 04.2017
- Redesigned the college newspaper into an eye catching magazine style format.
- Handed out story assignments, directed content meetings and evaluated submitted pieces to manage overall tone and execution of work.
- Motivated staff to accomplish challenging objectives quickly to meet strict schedules.
- Oversaw layout design and worked with production team members to complete daily and weekly content schedules.
- Determined appropriate page budgets and layouts to guide word count parameters, optimize use of images and graphics as well as maximize impact within allotted space.
- Collaborated with writers to develop, strengthen and maintain individual voice and hone unique writing style.
Education
Master of Arts - Counselling Psychology
Yorkville University
New Brunswick12.2024
Mortgage Broker - Real Estate
University of British Columbia
Vancouver, BC01.2023
Business Management Diploma - Business Administration
College of New Caledonia
Prince George, BC07.2016
Bachelor of Science - Dental Studies
Genesis Institute of Dental Sciences And Research
Punjab, India08.2013
Skills
- Stakeholder relations
- Strategic planning
- Organizational leadership
- Policy development
- Crisis and Risk management
- Business Leadership
- Finance and Accounting Oversight
- Program Optimization
- Performance Evaluation and Monitoring
- Quality assurance controls
- Service delivery
- Multidisciplinary team collaboration
- Developing training programs
- Grants and reports writing
- Recruitment and Hiring
Volunteer Work
- Volunteer locally and nationally with various non-profit groups to help Ukrainians moving to Canada (March 2022 - ongoing)
- Northern Animal Rescue (July 2022)
- Canadian Cancer Society (January 2015-July 2018)
- Women's Memorial March (January 2015- January 2019)
- United Nations' Association of Canada - PG chapter (February-December 2015)
- Emergency Services - Wildfires (July 2017)
References
- Available upon request.
Timeline
Program Manager
Canadian Mental Health Association - Northern BC
01.2023 - Current
Lieutenant (Logistics Officer - Reserve Force)
Canadian Armed Forces
12.2022 - Current
Business Owner - Operations Director
CLB+ Educational Technologies
01.2021 - 11.2022
Business Owner - Operations Director
Harman Dandiwal & Associates inc.
08.2019 - 05.2021
Organizer (Non Profit Manager)
College of New Caledonia Students' Union
05.2017 - 07.2019
Communications Officer
College of New Caledonia Students' Union
02.2014 - 04.2017
Production Editor
The Confluence (College of New Caledonia Newspaper)
02.2014 - 04.2017
Master of Arts - Counselling Psychology
Yorkville University
Mortgage Broker - Real Estate
University of British Columbia
Business Management Diploma - Business Administration
College of New Caledonia
Bachelor of Science - Dental Studies
Genesis Institute of Dental Sciences And Research
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