Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Pacific Go
11.2022 - 12.2023
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Completed on-time deliveries by choosing best and most efficient routes.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Assistant Manager
Tim Hortons
09.2019 - 10.2022
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with every position at work including kitchen, baking and supervising staff.
Gas Station Attendant
Esso
01.2022 - 09.2022
Facilitated sales of services and goods.
Checked customer identification for alcohol, cigarette and lottery sales.
Maintained clean and orderly work station.
Delivery Driver
Intelcom
01.2020 - 09.2020
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral and written instructions and used GPS technology to make deliveries.
Public Relations Specialist (Co-op)
Michael House
03.2020 - 03.2020
Helped the charitable organization with raising funds by reaching out to local businesses.
Helped with planning fund raising events and designing promotional material.
Technical Support Representative
Gatestone & Co.
05.2019 - 01.2020
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Translated complex technical issues into digestible language for non-technical users.
Education
Public Relations Advanced Diploma - Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2020
Skills
Employee Coaching and Motivation
Vendor Performance Monitoring
Performance Tracking and Evaluations
Shrinkage Prevention
Customer Service
Quality Standards
Advertising Techniques
Technical Proficiency
Directing Team Members
Project Management
Public Relations
Data Collation
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Delivery Driver
Pacific Go
11.2022 - 12.2023
Gas Station Attendant
Esso
01.2022 - 09.2022
Public Relations Specialist (Co-op)
Michael House
03.2020 - 03.2020
Delivery Driver
Intelcom
01.2020 - 09.2020
Assistant Manager
Tim Hortons
09.2019 - 10.2022
Technical Support Representative
Gatestone & Co.
05.2019 - 01.2020
Public Relations Advanced Diploma - Business
Conestoga College Institute of Technology And Advanced Learning
Guest Service Agent /Baggage Service Agent at Pacific Aviation (CATHAY PACIFIC)Guest Service Agent /Baggage Service Agent at Pacific Aviation (CATHAY PACIFIC)
Heavy Equipment Operator, CDL Truck Driver at Pacific Excavation/ Pacific North ConstructionHeavy Equipment Operator, CDL Truck Driver at Pacific Excavation/ Pacific North Construction