Harleen Kaur Dhillon
Calgary,AB
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Subway
Calgary, Alberta
08.2024 - Current
- Managed inventory levels and organized stock for efficient usage.
- Supervised daily operations to ensure smooth restaurant workflow.
- Handled customer inquiries and resolved issues promptly and professionally.
- Enforced food safety regulations to maintain compliance with health codes.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Customer Care Representative
Leon's Furniture
Calgary, Alberta
09.2024 - 04.2025
- Assisted customers with inquiries about product features and services.
- Resolved customer complaints by providing effective solutions and support.
- Audited customer account information to identify issues and develop solutions.
- Analyzed trends in call volume data in order to anticipate peak periods and adjust staffing accordingly.
Warehouse Associate
Amazon Canada Fulfillment Services ULC
Calgary, Alberta
10.2023 - 08.2024
- Collaborated with team members to ensure timely order processing and shipping.
- Followed safety protocols to maintain a secure work environment.
- Sorted and organized incoming shipments for efficient storage and retrieval.
- Utilized warehouse management systems to track product locations and statuses.
Food Counter Attendant
Subway
Calgary, Alberta
10.2022 - 10.2023
- Prepared and assembled food items according to standardized recipes.
- Provided exceptional customer service at a busy food counter.
- Greeted customers warmly and addressed inquiries about menu items promptly.
Education
Diploma - Information Technology Services
Southern Alberta Institute Of Technology
Calgary, AB06-2024
Skills
- Inventory management
- Food safety compliance
- Customer service
- Conflict resolution
- Team leadership
- Operational efficiency
Certification
- WHMIS Certification
- Alberta Food Safety Basics
References
References available upon request.
Timeline
Customer Care Representative
Leon's Furniture
09.2024 - 04.2025
Supervisor
Subway
08.2024 - Current
Warehouse Associate
Amazon Canada Fulfillment Services ULC
10.2023 - 08.2024
Food Counter Attendant
Subway
10.2022 - 10.2023
Diploma - Information Technology Services
Southern Alberta Institute Of Technology