Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Harleen Kaur Dhillon

Calgary,AB

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor

Subway
Calgary, Alberta
08.2024 - Current
  • Managed inventory levels and organized stock for efficient usage.
  • Supervised daily operations to ensure smooth restaurant workflow.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Enforced food safety regulations to maintain compliance with health codes.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Customer Care Representative

Leon's Furniture
Calgary, Alberta
09.2024 - 04.2025
  • Assisted customers with inquiries about product features and services.
  • Resolved customer complaints by providing effective solutions and support.
  • Audited customer account information to identify issues and develop solutions.
  • Analyzed trends in call volume data in order to anticipate peak periods and adjust staffing accordingly.

Warehouse Associate

Amazon Canada Fulfillment Services ULC
Calgary, Alberta
10.2023 - 08.2024
  • Collaborated with team members to ensure timely order processing and shipping.
  • Followed safety protocols to maintain a secure work environment.
  • Sorted and organized incoming shipments for efficient storage and retrieval.
  • Utilized warehouse management systems to track product locations and statuses.

Food Counter Attendant

Subway
Calgary, Alberta
10.2022 - 10.2023
  • Prepared and assembled food items according to standardized recipes.
  • Provided exceptional customer service at a busy food counter.
  • Greeted customers warmly and addressed inquiries about menu items promptly.

Education

Diploma - Information Technology Services

Southern Alberta Institute Of Technology
Calgary, AB
06-2024

Skills

  • Inventory management
  • Food safety compliance
  • Customer service
  • Conflict resolution
  • Team leadership
  • Operational efficiency

Certification

  • WHMIS Certification
  • Alberta Food Safety Basics

References

References available upon request.

Timeline

Customer Care Representative

Leon's Furniture
09.2024 - 04.2025

Supervisor

Subway
08.2024 - Current

Warehouse Associate

Amazon Canada Fulfillment Services ULC
10.2023 - 08.2024

Food Counter Attendant

Subway
10.2022 - 10.2023

Diploma - Information Technology Services

Southern Alberta Institute Of Technology

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Harleen Kaur Dhillon