Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Harleen Kaur .

Airdrie,AB

Summary

Dynamic and customer-focused professional with proven success at Walmart, excelling in customer service and conflict resolution. Recognized for enhancing customer satisfaction through efficient cash transactions and mentoring new staff. Proficient in POS systems and committed to teamwork, reliability, and maintaining a positive shopping experience.

Overview

2
2
years of professional experience

Work History

Cashier

Walmart
08.2024 - Current
  • Welcomed customers entering the store and addressed their needs promptly.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Staff Nurse

Capitol Hospital
02.2023 - 10.2023
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
  • Educated patients on self-care management, empowering them to take an active role in their overall health and wellbeing.
  • Assisted physicians with diagnostic procedures, ensuring accurate results for optimal treatment planning.
  • Reduced medication errors through meticulous charting and double-checking dosages.
  • Improved patient satisfaction scores by providing empathetic, compassionate care to diverse populations.
  • Developed and implemented individualized patient care plans for optimal outcomes.
  • Provided exceptional pre-and post-operative care, reducing recovery times and complications for surgical patients.
  • Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
  • Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.

Education

Registered Nurse - Nursing

CRNA
AB, Canada
10.2024

First Aid And CPR/ AED - Care

Anzac Security Services Ltd
Alberta , Canada
02.2024

B.Sc. Nursing - Nursing

Baba Farid University of Health Sciences
Faridkot, India
11.2020

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Customer relations
  • Written and verbal communication
  • Professionalism and courtesy
  • Conflict resolution
  • Issue resolution
  • Complex Problem-solving
  • Staff training
  • Guest inquiries
  • ID verification
  • Reports and documents
  • Proficient in software
  • Clear communication
  • Data entry
  • Basic math

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Cashier

Walmart
08.2024 - Current

Staff Nurse

Capitol Hospital
02.2023 - 10.2023

Registered Nurse - Nursing

CRNA

First Aid And CPR/ AED - Care

Anzac Security Services Ltd

B.Sc. Nursing - Nursing

Baba Farid University of Health Sciences

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Harleen Kaur .