Harleen Kaur
Surrey,BC
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SUPERVISOR
SUBWAY®Restaurants
06.2023 - 06.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Excellent customer service skills
- proficient in english both speaking and writing.
- Highly punctual and have good coomunication skills.
- Achieved results by working with staff to meet established targets.
- Conducted routine inspections to check quality and compliance with established specifications.
- Conducted audits of cashier transactions, ensuring accuracy and detecting any signs of fraud or theft.
Supervisor
Tim Hortons
09.2019 - 06.2023
- Evaluated staff performance and provided coaching to address inefficiencies.
- Gathered, organized and input information into digital database.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Achieved results by working with staff to meet established targets.
- Multitasking and leadership
Cashier
Canadian Tire
07.2022 - 01.2023
- Monitors, documents and large cash/cash equivalents transactions, excluded and self-excluded guests and unauthorized access
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
- Maintains cash and records.
- Monitoring, documenting, and reporting on conditions of staff facilities.
- Builds strong working relationships with guests and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed by management.
Education
Associate of Arts - Psychology, Sociology, Biology And More
Alexander College
Burnaby, BC07.2021
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Staff Discipline
- Schedule development
- Strategic Planning
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- security license
- class 5 license
- Applied status of Advance security license
- Volunteer work at library
Timeline
SUPERVISOR
SUBWAY®Restaurants
06.2023 - 06.2024
Cashier
Canadian Tire
07.2022 - 01.2023
Supervisor
Tim Hortons
09.2019 - 06.2023
Associate of Arts - Psychology, Sociology, Biology And More
Alexander College
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