HARLEEN SIDHU
San Jose
Summary
Resourceful and dedicated college student with a commitment to providing great customer service. Patient-care oriented, bringing forth a compassionate and friendly attitude. Dedicated to identifying customer needs and delivering effective solutions to problems. Highly organized, and skilled in written and verbal communication. I have taken a business class revolving marketing, entrepreneurship, and customer service throughout my high school years.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Barista And Cashier
Starbucks
- During my time at Starbucks, I had the privilege of gaining a valuable and improving experience
- As a passionate and dedicated barista, I actively contributed to creating a positive and welcoming atmosphere for customers as well as my co workers
- My strong interpersonal skills allowed me to engage with diverse individuals, ensuring their satisfaction and enjoyment of the Starbucks experience
- I have handled customer complaints calmly and professionally, resolving customer issues in a timely manner and greeted customers in a friendly and professional manner.
Barista/Ambassador
VillaSport Athletic Club And Spa
05.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
Sales Associate
Lululemon
10.2023 - 12.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
Education
De Anza College
High School Degree -
Piedmont Hills High School
06-2023
Skills
- Decision Making
- Fast Learner
- Critical thinking and problem solving
- Ability to Work Under Pressure
- Adaptability
- Communication Skills
- Leadership Skills
- Business Development Strategies
- Leadership and Teamwork
- Multitasking Skills
- Customer Service
- Excellent Work Ethic
- Effective Time Management
- Motivated Attitude
- Food Preparation
- Menu Memorization
- Ordering Procedures
- Cash Handling
- Table Bussing
- POS Systems
- Food Running
- Up-selling
Name & Contact
Personal Information
San Jose, CA 95133
Education and Training
Cupertino, CA
Certification
- CPR/AED Certification
- ServSafe Food Handler's Certification
Languages
English
Full Professional
Punjabi
Full Professional
Timeline
Sales Associate
Lululemon
10.2023 - 12.2024
Barista/Ambassador
VillaSport Athletic Club And Spa
05.2023 - Current
High School Degree -
Piedmont Hills High School
Barista And Cashier
Starbucks
De Anza College
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