Harleen Kaur
Surrey,Canada
Summary
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
- Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shipper
Best Buy Medical Supply
Surrey, Canada
09.2024 - Current
- Accurately picked, organized, and prepared orders for shipment.
- Verified orders to ensure accuracy before processing.
- Monitored shipping supplies and reported shortages to management promptly.
- Collaborated with warehouse staff to verify inventory accuracy before shipping.
- Managed paperwork for incoming and outgoing products efficiently.
- Participated in month-end inventory assessments to maintain stock accuracy.
- Processed returns promptly and accurately to uphold service standards.
Customer Service Representative
Dairy Queen
Burnaby, Canada
11.2023 - 08.2024
- Addressed customer complaints and inquiries efficiently while maintaining courtesy.
- Responded to phone inquiries according to established operating procedures.
- Maintained comprehensive knowledge of internal policies to resolve customer issues effectively.
- Logged details of service calls in the computer system, adhering to protocols.
- Operated the cash register and processed transactions accurately.
- Managed inventory levels and restocked supplies as needed.
Warehouse Associate
Purdys Chocolatier
Surrey, Canada
09.2023 - 11.2023
- Sorted and organized merchandise to prepare for shipment.
- Packaged and sealed products based on order specifications.
- Managed warehouse inventory to ensure optimal stock levels.
- Assisted in inventory management by conducting regular stock checks.
- Followed safety protocols while handling materials and equipment in the warehouse.
- Communicated effectively with team members on matters related to work assignments.
Student Nurse Intern
Punjab Institute of Medical Sciences
India, India
02.2022 - 09.2022
- Administered medications according to pharmacology principles, ensuring safety and efficacy.
- Communicated effectively with patients to gather medical histories and concerns.
- Assisted nursing staff with patient care, including bathing and dressing patients.
- Participated in daily rounds with the medical team to discuss patient conditions.
- Delivered direct patient care under Registered Nurse supervision, following best practices.
- Facilitated communication among patients, families, and healthcare professionals to promote optimal outcomes.
Education
Pharmacy Assistant
Excel Career College
Surrey, BC08-2025
Bachelor of Science - Nursing
College of Nursing
India12.2022
Skills
- Effective communication
- Team collaboration
- Time management
- Record keeping
- Precision and attention to detail
- Problem-solving
- Customer service
- Inventory management
Certification
- Registered Nurse- Punjab Nurse Registration Council
- Occupational First Aid Level-1
References
Kuljit Nijjar, +1 604-500-0177
Volunteer Experience
- Student Nurse Assistant, Vidya Sagar Mental Hospital, India, 03/01/20, 09/30/20, Developed relationships with community organizations to increase access to resources for individuals facing mental health challenges., Provided emotional support and crisis intervention to clients in need., Monitored medication compliance among patients taking psychotropic medications.
- Student Nurse Intern, Punjab Institute of Medical Sciences, India, 02/01/22, 09/30/22, Applied knowledge of pharmacology principles when administering medications., Communicated effectively with patients, families, visitors, and other healthcare professionals., Provided direct patient care under the supervision of a Registered Nurse.
Languages
- English
- Punjabi
- Hindi
Languages
English
Professional
References
References available upon request.
Timeline
Shipper
Best Buy Medical Supply
09.2024 - Current
Customer Service Representative
Dairy Queen
11.2023 - 08.2024
Warehouse Associate
Purdys Chocolatier
09.2023 - 11.2023
Student Nurse Intern
Punjab Institute of Medical Sciences
02.2022 - 09.2022
Pharmacy Assistant
Excel Career College
Bachelor of Science - Nursing
College of Nursing