Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Harleen Kaur

Surrey,BC

Summary

Experienced with managing diverse teams and optimizing departmental operations. Utilizes leadership and strategic planning skills to improve efficiency and team performance. Track record of fostering collaboration and achieving organizational objectives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Department Manager

Walmart
03.2023 - 05.2025
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.

Server

Rockford Bar & Grill
05.2022 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Associate of Science - General Science

College of New Caledonia
Prince George, BC
05-2022

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Problem-solving
  • Training and mentoring
  • Decision-making
  • Safety and security
  • Customer engagement
  • Sales expertise

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
French
Limited Working

Certification

First aid certificate

Early childhood education assistant certificate

Life insurance licensed

Certified Health & Life Coach

Diploma in Associate of Science

Timeline

Department Manager

Walmart
03.2023 - 05.2025

Server

Rockford Bar & Grill
05.2022 - 06.2023

Associate of Science - General Science

College of New Caledonia

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Harleen Kaur