Harleen Kaur
Etobicoke,ON
Summary
Professional trainer with a strong background in team development and performance improvement. Adept at creating and implementing training programs that enhance team skills and operational efficiency. Reliable and adaptable, known for fostering collaborative environments and achieving high standards through team effort and dynamic problem-solving. Key skills include mentorship, training program development, and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
08.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
Crew Member
Pizza Pizza
11.2022 - 01.2023
- Stocked shelves to organize aisles in assigned department.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Worked well with teammates and accepted coaching from management team.
Education
Diploma - Personal Support Worker
Centennial College of Applied Arts And Technology
Scarborough, None09-2025
Skills
- Cash Handling
- Safe food handling
- Employee training
- Data organization
- Organization and Time Management
- Public speaking
- Sanitation and cleaning
- Till counting
- Opening and closing procedures
Certification
- Smart Serve
- Sanitation certificate
- First aid and CPR certificate
- Worker Health and Safety
- Nutrition Literacy certiificate
Personal Information
Title: Culinary Student At George Brown Collge
Languages
English
Hindi
Punjabi
Timeline
Crew Member
Pizza Pizza
11.2022 - 01.2023
Crew Trainer
McDonald's
08.2022 - Current
Diploma - Personal Support Worker
Centennial College of Applied Arts And Technology
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