Harleen Kaur
Etobicoke
Summary
Dynamic team leader with a proven track record at McDonald's Restaurant, excelling in team motivation and conflict resolution. Expert in fostering collaboration and maintaining a diverse culture, while ensuring high performance. Skilled in problem-solving and attention to detail, driving team success and enhancing operational efficiency.
Overview
4
4
years of professional experience
Work History
Team Leader
McDonald's Restaurant
02.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Security Officer
Executek International
06.2021 - 06.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Bakery Worker
Ace Bakery
10.2020 - 03.2021
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
Retail Security Officer
Investigators Group (ITG)
12.2020 - 02.2021
- Implemented preventative measures to deter theft by maintaining high visibility throughout the store during peak hours.
- Maintained detailed records of security incidents, contributing to data-driven decision-making on security measures.
- Provided excellent customer service while enforcing store policies, creating a welcoming atmosphere for shoppers.
- Participated in regular audits of store security equipment, ensuring proper functionality for optimal protection against threats.
Education
General Business - Business
Canadore College of Applied Arts And Technology
Brampton, ON04-2022
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- People management
Languages
Punjabi
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Timeline
Team Leader
McDonald's Restaurant
02.2022 - Current
Security Officer
Executek International
06.2021 - 06.2022
Retail Security Officer
Investigators Group (ITG)
12.2020 - 02.2021
Bakery Worker
Ace Bakery
10.2020 - 03.2021
General Business - Business
Canadore College of Applied Arts And Technology
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