Harleen Kaur
Winnipeg,MB
Summary
I am writing to express my interest in the microbiologist position at Merieux NutriSciences as advertised on Indeed. With a strong academic background in microbiology, genetics and hands on experience in laboratory techniques, I am excited about the opportunity to contribute to your team and support your important work in the field of sciences.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
RONA+
09.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Dental Office Administrator
Greenwoods Dental Centre
10.2024 - 11.2024
- Improved patient scheduling efficiency by streamlining appointment booking processes.
- Managed office security protocols, minimizing risks and maintaining a safe environment for both patients and staff members alike.
- Implemented a digital record-keeping system for improved organization and easy access to patient information.
- Enhanced office communication by establishing and maintaining effective channels between staff, patients, and dental providers.
- Addressed patient inquiries professionally and swiftly via phone calls or emails to provide exceptional customer service experiences consistently.
- Increased patient satisfaction with thorough insurance verification and accurate billing procedures.
Cashier
KFC Taco Bell
12.2021 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Science - Biology
University of Winnipeg
Winnipeg, MB04-2024
Skills
- Customer service
- Problem resolution
- Team collaboration
- Multi-line phone systems
- Computer skills
Languages
English
Full Professional
Timeline
Dental Office Administrator
Greenwoods Dental Centre
10.2024 - 11.2024
Customer Service Associate
RONA+
09.2022 - Current
Cashier
KFC Taco Bell
12.2021 - 09.2022
Bachelor of Science - Biology
University of Winnipeg
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