Harleen Kaur
Kelowna
Summary
Dedicated professional with proven expertise in customer service and time management, honed at Subway and Urban Fare. Excelled in enhancing customer satisfaction and operational efficiency through effective teamwork, problem-solving, and organizational skills. Achieved significant improvements in service speed and transaction accuracy, fostering repeat business and positive customer relationships.
Overview
2
2
years of professional experience
Work History
Customer Service, Sandwich Artist
Subway
01.2023 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Increased speed of service through effective multitasking and time management skills.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Cashier
Urban Fare
04.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
General Arts - Psychology, Sociology
Okanagan College
Kelowna, BC01-2025
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Cleaning and organization
- Patience and empathy
Languages
English
Full Professional
Timeline
Cashier
Urban Fare
04.2023 - 07.2023
Customer Service, Sandwich Artist
Subway
01.2023 - Current
General Arts - Psychology, Sociology
Okanagan College
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