Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Languages
References
Timeline
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Harleen Kaur

Beaumont,AB

Summary

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Victory Homes Ltd
Edmonton, Alberta
08.2024 - Current
  • Assisted with the coordination of building projects by providing administrative support to project managers.
  • Reviewed blueprints of proposed building projects prior to submission for final approval.
  • Developed a system for tracking changes made during the course of a construction project.
  • Directed customer inquiries to appropriate department personnel.
  • Acted as a point of contact between the client and the developer.

Crew Member

McDonalds
Nisku, Alberta
08.2024 - Current
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Resolved customer complaints in a professional manner.
  • Educated customers on menu items, product ingredients and nutritional values.

Assistant Manager

Preet Palace
Budhlada, Punjab, India
08.2022 - 05.2024
  • Reviewed invoices from vendors before submitting them for payment processing.
  • Maintained organized records of client contact information along with notes about specific requests or preferences.
  • Prepared budgets and tracked expenses related to weddings.
  • Resolved any problems or concerns that arose during the planning process or onsite at an event.
  • Resolved conflicts between team members in an effective manner.

Front Desk Registrar

Curry Pizza House
San Jose, California
06.2019 - 07.2020
  • Operated cash registers, credit card machines and other related equipment accurately.
  • Organized order taking station to ensure efficient workflow.
  • Trained new employees on how to use cash registers, prepare orders and provide excellent customer service.
  • Greeted customers and provided friendly customer service.
  • Handled customer complaints in a professional manner while following company policies and procedures.
  • Answered customer inquiries regarding menu items, prices, promotions and special offers.

Receptionist Intern

Care Must Inc.
San Jose, USA
09.2018 - 05.2019
  • Greeted incoming guests and directed individuals to appropriate personnel
  • Scheduled appointments and documented updates in scheduling software
  • Sorted and distributed incoming mail and coordinated pickups for outgoing parcels
  • Recorded inquiries, complaints and comments as well as action taken
  • Routed messages, coordinated appointments and directed personnel to various departments
  • Documented discussions, messages and actions taken to process inquiries and maintain thorough records.

Education

BCA - Computer Applications -

Maharaja Ranjit Singh Punjab Technical University
Bathinda, Punjab
06.2024

College Credits - Computer Information Systems -

Mission College
Santa Clara, CA
05.2019

High School -

Gulf Asian English School
Sharjah, United Arab Emirates
05.2017

Skills

  • Microsoft Office proficiency
  • Time Management
  • Document Management
  • Project Management
  • HTML5 expertise
  • Front-End Skills: HTML, CSS
  • Excellent Communication
  • Self Motivation
  • Google Drive
  • Administrative Support

Affiliations

  • Reading
  • Cooking

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Urdu
Professional

References

References available upon request.

Timeline

Administrative Assistant

Victory Homes Ltd
08.2024 - Current

Crew Member

McDonalds
08.2024 - Current

Assistant Manager

Preet Palace
08.2022 - 05.2024

Front Desk Registrar

Curry Pizza House
06.2019 - 07.2020

Receptionist Intern

Care Must Inc.
09.2018 - 05.2019

BCA - Computer Applications -

Maharaja Ranjit Singh Punjab Technical University

College Credits - Computer Information Systems -

Mission College

High School -

Gulf Asian English School

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Harleen Kaur