Harleen Kaur
Mississauga,Ontario
Summary
Motivated professional with experience in Customer service and sales. Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences.Strong focus on team collaboration and adapting to changing needs. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
North York Premium Dry Cleaners
07.2024 - 11.2024
- Provided exceptional customer service by greeting clients, addressing inquiries, and managing orders efficiently.
- Handled garment intake, ensuring accurate labeling, sorting, and special care instructions for various fabrics.
- Operated cash register, processed payments, and maintained accurate financial records.
- Assisted in managing inventory and maintaining a clean and organized workspace.
- Coordinated with cleaning and pressing staff to ensure timely and high-quality service.
- Handled customer complaints or issues in a professional manner, ensuring customer satisfaction.
Sales Associate
Lush Cosmetics
01.2024 - 05.2024
- Provided excellent customer service by assisting clients with products and answering their questions.
- Stocking,pricing and displaying new merchandise items the store receives.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
Education
Advertising And Marketing Communications
Sheridan College
Mississauga, ON06.2025
High School Diploma -
SRM International School
India05.2023
Skills
- Point of Sale (POS) Systems
- Microsoft office
- Cash register operation
- Product recommendation
- Sales and Customer Service
- Merchandising
- Excellent communication skills
- Time management
- Teamwork
- Exceptional organizational skills
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
North York Premium Dry Cleaners
07.2024 - 11.2024
Sales Associate
Lush Cosmetics
01.2024 - 05.2024
Advertising And Marketing Communications
Sheridan College
High School Diploma -
SRM International School
Similar Profiles
JOSE TORRESJOSE TORRES
CLOTHES PRESSER at Landau’s Premium Dry CleanersCLOTHES PRESSER at Landau’s Premium Dry Cleaners
Kimberly McAllisterKimberly McAllister
Office Worker at Model Cleaners Dry CleanersOffice Worker at Model Cleaners Dry Cleaners
Madison OrtizMadison Ortiz
Front Desk Associate at Go Green Dry Cleaners Pickup And DeliveryFront Desk Associate at Go Green Dry Cleaners Pickup And Delivery