Harleen Kaur

Telus Communications

05.2023 - Current

Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Built strong client relationships through consistent communication and effective problemsolving.
Provided first-rate service to all customers and potential customers.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
Increased sales revenue by developing and implementing strategic sales plans.
Created and implemented sales strategies to successfully meet company targets.
Interacted with approximately 60 customers daily to provide personalized product guidance, resolve issues and open new accounts.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.