Harleen Kaur
Brampton,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
B Town Auto Sales
08.2023 - 02.2024
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Supported executive staff through scheduling 5-10 meetings per day, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into team.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
Accountant
Mortgage Builder
04.2023 - 08.2023
- Increased efficiency by streamlining accounting processes and implementing new financial software.
- Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Supported department objectives by participating in cross-functional projects with other departments as needed.
- Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
Deals Secretary
Homelife Paramount Inc. Realty
01.2023 - 03.2023
- Checking E-mails or Listings, Preparing offers, Uploading new Pre-construction projects on website, Preparing cheques and Invoices, Preparing listing Documents
- Improved communication between deal team members through diligent scheduling and coordination of meetings and conference calls.
- Assisted in the closing of deals by compiling, reviewing, and distributing final transaction documents.
- Streamlined deal documentation process by organizing and maintaining deal files, resulting in increased efficiency.
Deals Administrator
Newgen Realty Experts Brokerage
11.2021 - 12.2022
- Uploading and updating status for the listings, Preparing Offers, Answering the calls, Scanning and faxing the documents, Managing the Office Gmail account, Overseeing Office Supplies, Preparing Invoices and Manage Trusts and Commission Account
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Developed comprehensive training programs for new hires, ensuring they were equipped with the necessary skills to succeed in their roles.
Administration Assistant
Homelife Bayview Real Estate Brokerage
02.2021 - 10.2021
- Answering the phone calls, Adding new listings on MLS, Dealing with clients at front desk, Typing offers, Scanning and faxing the documents to different Brokerages
- Streamlined office processes by implementing efficient organizational strategies and time management techniques.
- Enhanced communication efficiency by creating comprehensive internal documentation and updating office policies for clarity.
- Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Front Desk Receptionist
The Gore Clinic
04.2020 - 01.2021
- Answering the calls, Booking the appointments, Adding new patients, Scanning and faxing the medical reports
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
Business Administration and Commerce -
Canada College
Montreal, Quebec01.2021
Skills
- Have excellent communication skills through friendly nature with co-workers
- Good management skills by organizing schedule before
- Leadership skills achievement by working in teams
- Capacity to do multi-task under pressure by doing two packaging together
- Can handle high level of responsibility through meeting deadlines
- Time management skills by keeping proper balance between studies and work in college
- Quick learning capacity by focusing and concentrating on different tasks
- Proficiency in MS Office (2016)
- Broker Bay
- Lone Wolf
- TREB (Toronto Real Estate Board)
- MREB (Mississauga Real Estate Board)
- Office Administration
- Project Management
- Microsoft PowerPoint
Languages
English
Hindi
Punjabi
Volunteer Experience
- Association named “clean and green city”, Social Worker
- The Gore Clinic, Office Administrator, Faxing the reports, Booking appointments and adding new patients, Answering calls, Triaging the emergency situations
Timeline
Administrative Assistant
B Town Auto Sales
08.2023 - 02.2024
Accountant
Mortgage Builder
04.2023 - 08.2023
Deals Secretary
Homelife Paramount Inc. Realty
01.2023 - 03.2023
Deals Administrator
Newgen Realty Experts Brokerage
11.2021 - 12.2022
Administration Assistant
Homelife Bayview Real Estate Brokerage
02.2021 - 10.2021
Front Desk Receptionist
The Gore Clinic
04.2020 - 01.2021
Business Administration and Commerce -
Canada College
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