Harleen Kaur
Fort Saskatchewan,AB
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Comfort Inn & Suites
05.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
Front Desk Associate
Southfort Inn
07.2022 - 02.2023
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Team Member
Tim Hortons
06.2022 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Hospitality Services Management
Seneca College of Applied Arts And Technology
North York, ON04.2023
Skills
- Report Generation
- Time Management
- Maintenance Team Collaboration
- Facilities Management Software
- Hospitality Service
- Guest Interaction
- Lobby Oversight
- Serve Guests
Certification
- Smart server
- First Aid and CPR
- Workplace Hazardous Materials Information System (WHMIS)
- Food Handling Certification
Timeline
Front Desk Associate
Southfort Inn
07.2022 - 02.2023
Team Member
Tim Hortons
06.2022 - 07.2022
Front Desk Receptionist
Comfort Inn & Suites
05.2022 - Current
Hospitality Services Management
Seneca College of Applied Arts And Technology
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