Harleen Kambo
Toronto,ON
Summary
Skilled communicator and problem-solver with a track record of ensuring positive customer experiences. Adaptable and results-oriented, dedicated to achieving organizational objectives. Seeking opportunities for professional growth and advancement in a challenging role.
Overview
6
6
years of professional experience
Work History
Call Center Operator
PizzaVille Inc
09.2022 - Current
- Handle 50+ customer interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer satisfaction.
- Memorized all company products and services to be able to answer customer questions quickly and efficiently.
- Answered customer complaints with quick solutions.
Secretary
Medical Clinic
05.2019 - 07.2019
- Answering phone calls from patients.
- Filing client medical forms in alphabetical order.
- Booking appointments.
- Answering patient inquiries.
Education
Diploma in Opticianry - Opticianry
Seneca College of Applied Arts And Technology
North York, ON 06-2027
High School Diploma -
Westview Centennial Secondary School
North York, ON06-2023
Skills
- Highly organized, with great attention to detail
- Capable of working independently or in a team environment
- Customer service skills
- Effective communication
- Can adapt to various situations, prioritizing multiple work assignments simultaneously
- Enthusiastic attitude to learn new skills
- Able to work well under pressure
- Strong time management and analytical skills
- Communication skills
- Personable and engaging
- Attention to detail
Languages
Fluent in English, Punjabi, and partially fluent in Hindi
Languages
English
Native/ Bilingual
Punjabi
Professional
Hindi
Limited
References
References available upon request.
Timeline
Call Center Operator
PizzaVille Inc
09.2022 - Current
Secretary
Medical Clinic
05.2019 - 07.2019
Diploma in Opticianry - Opticianry
Seneca College of Applied Arts And Technology
High School Diploma -
Westview Centennial Secondary School
Similar Profiles
Mehrdad ZamaniMehrdad Zamani
PizzaVille Manger at PizzavillePizzaVille Manger at Pizzaville
Mohammadali NazarianMohammadali Nazarian
Operations & Marketing Coordinator at PizzaVilleOperations & Marketing Coordinator at PizzaVille
Ayush NathAyush Nath
Crew Member at PizzavilleCrew Member at Pizzaville
Jordan RendellJordan Rendell
Account Executive at ArjoAccount Executive at Arjo
Abhishek RudraAbhishek Rudra
Senior Software Engineer at ShopifySenior Software Engineer at Shopify