Summary
Overview
Work History
Education
Skills
Timeline
Server

Harleen Josan

Brampton,ON

Summary

Dedicated and reliable team member seeking a part-time serving position. Brings strong communication skills, sound judgment, and the ability to perform well under pressure. Quick to adapt to new environments and challenges while maintaining professionalism and a positive attitude. Committed to upholding the organization’s standards and delivering excellent guest experiences. Available for weekend, evening, and holiday shifts; recognized for being punctual, hardworking, and goal-driven.

Overview

3
3
years of professional experience

Work History

Server

Swiss Chalet
09.2022 - Current
  • Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
  • Accurately process orders, handle cash and POS transactions, and ensure guest satisfaction.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Resolved customer complaints effectively, ensuring satisfaction and repeat business.
  • Trained and mentored new staff on menu offerings and operational procedures.
  • Maintained cleanliness and organization in dining area, enhancing overall guest experience.

Education

Bachelor of Arts - Human Rights & Equity Studies

York University
Toronto, ON
04.2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Time Management and Task Prioritization
  • Ethics and Professionalism
  • Organization
  • Technical and General Skills: Microsoft Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Drive)

Timeline

Server

Swiss Chalet
09.2022 - Current

Bachelor of Arts - Human Rights & Equity Studies

York University

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Harleen Josan