Harkomal Kaur
Brampton
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Medical Office Assistant
Mountainview Medical Clinic
06.2024 - Current
- Answered daily phone calls and emails to provide information to the patient for all their queries.
- Greeting patients, verifying and entering patient demographics, health card number into electronic medical records (EMR) and explaining check-in process.
- Scheduling and confirming medical appointments appointments of the patients.
- Directed patients to counseling rooms after taking their vial signs according to the reason to see the Dr.
- Organizing and filing patients paperwork, faxes and scans which come to the office.
- Collecting patient fees, reconciling petty cash and submitting billing.
- Prepare billing and or sessional invoices for approval by the manager.
- Maintain the patient's chart by keeping the labs report, DI's reports, specialist consult note and all the records in their files.
- Prepare rooms for clinical examination to support medical professional in their duties.
- Demonstrated proficiency in taking patients vital signs, preparing vaccinations and ancillary test eg. EKGs
- Keeps referrals and their status up to date.
- Notifies the patients about the specialist appointments or imaging appointments.
- Scan and upload documents into relevant software and patients chart.
- Ensure all the specimen are labelled and the requisitions are properly filled out.
- Stock exam rooms and notify the manager when supplies need to return to the clinic.
- Perform all the relevant duties as assigned by physician
Clerical Office Assistant
Indigo Books & Music
05.2022 - 06.2024
- Detailed oriented, organizational skills and ability to control large volume of incoming and outgoing frieght
- Manage flow of emails in and out for all shipping loads and warehouse activities.
- Proven tracked record in routing the shipment to the stores.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintain the record of all goods shipped.
- Responsible for all the paperwork and processing of shipping commercial signs.
- Prepare all the shipping documents creating BOL's and ensure that all the orders have been sent correctly.
- Keep the records of the invoices and POD's of all the loads.
- Develop work schedule and procedures, resolve work-related issues on SAP, prepare and submit report.
- Dealing with the drivers and vendors for the switching and releasing of the trailers.
- Complete daily reports, built and maintained professional relationships with vendors and executed other duties assigned by manager.
- Comfortable with the multi-tasking and working in high faced in environment.
Elevated Team Lead
SCI Logistics
04.2021 - 04.2022
- Inspected goods, performed quality checks, identifies and resolved any warehouse issues and maintained correspondence
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Maintain the environment of the warehouse by following all the health and safety protocols.
- Maintain the records of the employees and assign them their duties.
Education
Chemical Laboratory Analysis
Lambton College of Applied Arts And Technology
Toronto, ON05-2022
Bachelor of Science -
SCD Government College
Punjab, India05-2019
Skills
- Multitasking and organization
- Communication skills
- Positive attitude
- Computer skills
- Problem-solving
- EMR
- Data entry
- Self-starter
- Microsoft excel
- Microsoft Outlook
- Workload management
- Front desk management
Timeline
Medical Office Assistant
Mountainview Medical Clinic
06.2024 - Current
Clerical Office Assistant
Indigo Books & Music
05.2022 - 06.2024
Elevated Team Lead
SCI Logistics
04.2021 - 04.2022
Chemical Laboratory Analysis
Lambton College of Applied Arts And Technology
Bachelor of Science -
SCD Government College
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