Harpalpreet Kaur
Winnipeg,MB
Summary
Dynamic professional with extensive expertise in customer service and inventory management, particularly at Harry Rosen. Demonstrated success in resolving complaints and streamlining workflows, maintaining high-quality standards. Proficient in leveraging technology for order tracking while providing exceptional support and product knowledge to elevate customer satisfaction.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
shell
Winnipeg, Manitoba
03.2024 - Current
- Ensured store organization and cleanliness by collaborating with team members.
- Handled customer inquiries and provided product information to enhance satisfaction.
- Resolved customer complaints through effective solutions and support.
- Participated in training sessions to enhance product knowledge and service skills.
Shipping and Receiving Lead
Harry Rosen
Mississauga, Ontario
05.2022 - 01.2024
- Ensured efficient workflow by overseeing daily shipping and receiving operations.
- Coordinated logistics with carriers for effective management of inbound and outbound shipments.
- Inspected incoming inventory, ensuring quality and accuracy prior to processing.
- Managed inventory control systems to effectively track stock levels and locations.
- Scheduled timely pick-ups and deliveries with carriers.
- Utilized computer systems to monitor orders throughout the supply chain process.
Bakery Chef
tim horton
Brampton, Ontario
01.2022 - 04.2022
- Prepared a variety of baked goods following established recipes and quality standards.
- Maintained cleanliness and organization of the bakery kitchen and workstations.
- Monitored baking times and temperatures to ensure optimal product quality.
Education
Post Secondary Diploma - International Business
Lambton College
Mississauga, ON08-2023
High School Diploma -
Jatindera Green Field School
Ludhiana, Punjab, India04-2020
Skills
- Customer service and support
- Inventory management
- Order tracking and fulfillment
- Complaint resolution
- Product expertise
- Time management
- Conflict resolution
- Quality assurance
- Workflow optimization
Timeline
Customer Service Representative
shell
03.2024 - Current
Shipping and Receiving Lead
Harry Rosen
05.2022 - 01.2024
Bakery Chef
tim horton
01.2022 - 04.2022
Post Secondary Diploma - International Business
Lambton College
High School Diploma -
Jatindera Green Field School
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