Harkirat Toor
North York,ON
Summary
I am an experienced professional with a diverse background in office administration, quality assurance within the food industry, front desk concierge in the security sector, and a concurrent role as property administrator. In my 2 years as an office assistant, I used my organization and attention to detail to make things run smoother. I have 5 years of experience in making sure compliance with industry standards and product integrity are maintained. Presently, I've excelled as a front desk concierge at Paragon Security for the past year, delivering exceptional customer service and managing front-line operations. Simultaneously, I'm serving as a property administrator with KG Group, showcasing my multitasking abilities and effective property management skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Concierge, Team Lead
Paragon Security
08.2022 - Current
- Greeting all the residents, visitors and contractors
- Manage residents’ complaints and taking messages
- Received, sorted and distributed the mails and deliveries
- Perform basic reception duties
- Patrolling inside and outside the building on daily basis
- Writing daily reports to give overview what went on during shifts
- Handling all the emergencies.
Property Administrator (Part-Time)
KG Group
06.2023 - 11.2023
- Provide all visitors and residents with exceptional customer service
- Answering all calls, voicemails and emails
- General office duties, including filing and maintaining a clean, organized workplace
- Coordinating appointments and incoming inquiries
- Processing payment transaction with accuracy
- Performing clerical and office duties as required
- Coordinate all client’s questions with friendly and courteous speech
- Assist leasing and administration as required
- Follow up with new and existing residents to ensure overall satisfaction
- Answering questions on suits, prices, availability, and amenities while promoting the KG Brand.
QA Technician
Fiera Foods
05.2017 - 03.2022
- Completed routine inspections of components and products to fulfill quality assurance requirements
- Noted results and entered data into PAT to track and assess trends
- Randomly selected products at various stages of production for evaluation
- Evaluated grading of product quality against published specifications to maintain consistently high- quality standards
- Routinely tested products to ensure temperature, specifications, and ingredient levels conformed with best practices and quality standards.
Office Assistant
Guru Hargobind Public Sr. Sec. School
03.2015 - 12.2016
- Oversee, coordinate and perform day-to-day school administrative functions
- Prepare and maintain student records and ensure that they are updated regularly
- Provide secretarial assistance to principal
- Perform administrative tasks such as typing and editing letters and bulletins
- Organize school newsletters, memos, agendas, and notification systems
- Manage reception area and direct visitors and parents to correct school personnel
- Maintain student's attendance and immunization records
- Provide support in new teachers and office staff orientation
- Administer first aid and CPR during times of emergency.
Education
Marketing Management - Professional Selling -
Lambton College
Toronto, ON01.2018
Bachelor of Commerce -
G.H.G. Khalsa College
Ludhiana 01.2015
Skills
- Verbal and Written Communication
- Attentive and Observant
- Problem Solving
- Time Management
- Adaptability and Flexibility
- Organizational Skills
- Quality Issue Identification
- Quality Assurance Requirements
- Samples Comparison
- Team-player mentality
- Proactive attitude
- Effective problem-solving
- Office Support
- Clear Communication
- Highly Adaptable
- Quality Assurance
- Conflict Resolution
- Community Relations
Certification
- Ontario Security Guard License
- Emergency First Aid and Level C CPR
References Available
Available on request
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Property Administrator (Part-Time)
KG Group
06.2023 - 11.2023
Concierge, Team Lead
Paragon Security
08.2022 - Current
QA Technician
Fiera Foods
05.2017 - 03.2022
Office Assistant
Guru Hargobind Public Sr. Sec. School
03.2015 - 12.2016
Marketing Management - Professional Selling -
Lambton College
Bachelor of Commerce -
G.H.G. Khalsa College
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