Harkirat Singh
Niagara Falls,ON
Summary
Dynamic and results-oriented professional with extensive experience in customer service and inventory control, honed at Real Canadian Superstore and Tim Hortons. Excelled in team collaboration and cash handling accuracy, significantly enhancing customer satisfaction and operational efficiency. Proven ability in leadership and excellent communication, adept at fostering positive relationships and streamlining processes for peak performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate
Real Canadian Superstore
St Catharine, Canada
01.2023 - Current
- Customer service, assistance, Cashiering and transaction processing
- Salesfloor maintenance and cleanliness
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Operated scanning equipment for price checks and stock replenishment.
- Processed returns and exchanges according to company policy.
- Performed daily opening and closing procedures for store operation.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
Crew Member
Tim Hortons
St. Catharines, Ontario
02.2022 - 10.2024
- Preparing food and drinks
- Greeting guests, taking orders and processing payments
- Providing excellent customer service.
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Processed payments on cash register and counted back bills and change to patrons.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
Project Management -
Sheridan College
08.2024
Bachelor of Engineering - Electronics and Communication
Kurukshetra University
01.2020
Skills
- Customer Service
- Teamwork and Adaptability
- Multi-tasking and Stress Management
- Excellent Communication
- Team collaboration
- Inventory control
- Cash handling accuracy
- Safety oversight
- Relationship building
- Inventory assessment
- Event planning
- Team leadership
Certification
- First Aid & CPR certification
- Smart serve licence
- Food handler licence
- Security licence
- G licence
Availability
Full Time
Timeline
Store Associate
Real Canadian Superstore
01.2023 - Current
Crew Member
Tim Hortons
02.2022 - 10.2024
- First Aid & CPR certification
- Smart serve licence
- Food handler licence
- Security licence
- G licence
Project Management -
Sheridan College
Bachelor of Engineering - Electronics and Communication
Kurukshetra University
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