HARKIRAT SINGH
Bolton,ON
Summary
- Detail-oriented and knowledgeable Managerialskilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational Punjabi abilities.
- Pleasant Chiropractic Assistant with passion for supporting improvement of overall physical health and well-being. Offering 3 years of patient interaction, insurance verification and appointment scheduling. Astute and intuitive individual with exceptional composure.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Chiropractic Assistant
Sidhu Chiropractor And Neurotherapy
03.2022 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed electric muscle stimulation, massage, and mechanical traction.
Manager
HD Jewells
02.2021 - 03.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Master Of Business Administration - Management's
St. Clair College of Applied Arts And Technology
Windsor, ON08.2022
Skills
- Telephone Etiquette
- Appointment Scheduling
- Medical Terminology
- First Aid and CPR Certification
- Scheduling Appointments Management
- Patient Care Coordination
- Patient Flow Management
- Patient Relations
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Chiropractic Assistant
Sidhu Chiropractor And Neurotherapy
03.2022 - Current
Manager
HD Jewells
02.2021 - 03.2022
Master Of Business Administration - Management's
St. Clair College of Applied Arts And Technology
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