Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HARKIRAT SINGH

Bolton,ON

Summary

  • Detail-oriented and knowledgeable Managerialskilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational Punjabi abilities.
  • Pleasant Chiropractic Assistant with passion for supporting improvement of overall physical health and well-being. Offering 3 years of patient interaction, insurance verification and appointment scheduling. Astute and intuitive individual with exceptional composure.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Chiropractic Assistant

Sidhu Chiropractor And Neurotherapy
03.2022 - Current
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
  • Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
  • Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed electric muscle stimulation, massage, and mechanical traction.

Manager

HD Jewells
02.2021 - 03.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

Master Of Business Administration - Management's

St. Clair College of Applied Arts And Technology
Windsor, ON
08.2022

Skills

  • Telephone Etiquette
  • Appointment Scheduling
  • Medical Terminology
  • First Aid and CPR Certification
  • Scheduling Appointments Management
  • Patient Care Coordination
  • Patient Flow Management
  • Patient Relations

Languages

English
Full Professional
Punjabi
Native or Bilingual

Timeline

Chiropractic Assistant

Sidhu Chiropractor And Neurotherapy
03.2022 - Current

Manager

HD Jewells
02.2021 - 03.2022

Master Of Business Administration - Management's

St. Clair College of Applied Arts And Technology

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HARKIRAT SINGH