Harkirat Kaur
Winnipeg,MB
Summary
Focused on improving facility security through diligent approach and sense of personal responsibility. Diffused situations in calmly within guidelines. Hardworking and driven to work quickly and effectively on projects in all types of environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level K-9
Handler position in any environment. Ready to help team achieve company goals.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
Canadian Tire Ltd.
03.2020 - 10.2020
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
Food Service Supervisor
Tim Hortons
02.2021 - 06.2024
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Ordered new supplies and food to maintain service levels.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Established and managed team schedules and shift assignments.
Customer Service Representative
Concentrix
11.2022 - 03.2024
Security Officer
Impact Security .
08.2021 - 12.2023
- Monitored building access and identified all officials and employees before authorizing their entrance.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
- Collected and organized all surveillance data and information to protect client possessions and workspaces.
- Investigated all security and safety violations.
Customer Service Representative
Concentrix
11.2022 - 03.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Unverified Nursing
Brampton Home Care
01.2020 - 08.2020
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Maintained a clean, healthy and safe environment.
- Reported any unusual circumstances in the patients’ condition or environment.
Lead Security Screener
Titan Security Services
02.2019 - 07.2020
- Verified each individual’s right to enter restricted areas and denied access to unauthorized persons.
- Enforcedcompany and airportpolicies by anticipating potential security breaches.
- Checked all baggage using X-ray machines, metal detectors and Garrett wands.
- Delivered accurate verbal and written reports to company personnel.
Education
Bachelor Of Computer Information Systems - Computer Network Electronics Technician
St.lawrence College
Toronto, ON04.2020
Skills
- Skilled in conflict resolution
- Case management
- Risk and needs assessments
- Crisis intervention techniques
- Culturally-sensitive
- Highly organized
- Strong decision maker
- Data collection
- Exceptional communication skills
- Fluent in English, hindi, and Punjabi
- Calm under pressure
- Exceptional attention to detail
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
Food handler certificate
Security guard license
Class 5 full
CPR / first-Aid
Timeline
Customer Service Representative
Concentrix
11.2022 - 03.2024
Customer Service Representative
Concentrix
11.2022 - 03.2023
Security Officer
Impact Security .
08.2021 - 12.2023
Food Service Supervisor
Tim Hortons
02.2021 - 06.2024
Shipping and Receiving Clerk
Canadian Tire Ltd.
03.2020 - 10.2020
Unverified Nursing
Brampton Home Care
01.2020 - 08.2020
Lead Security Screener
Titan Security Services
02.2019 - 07.2020
Bachelor Of Computer Information Systems - Computer Network Electronics Technician
St.lawrence College
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