Amandeep Kaur
Delta,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for this. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Security Guard
Alltek Patrol Corporstion
05.2022 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Gathered information, identified, and implemented resolution, planned follow-up, and logged and filed incident reports to successfully manage complaints.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Checked and verified photo identification before granting facility access.
Front Desk Supervisor
Alltek Patrol Corporation
11.2022 - 09.2023
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Ensured compliance with safety protocols at e front desk area, contributing to secure environment for both guests and staff members
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Kept accounts in balance and ran daily reports to verify totals.
- Check-in and check-out processes for improved guest experience and reduced waiting times.
- Monitored front areas so that questions could be promptly addressed.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Resolved issues through active listening and open-ended questioning, escalating major problems to the manager.
Education
BBA - Accounting
Yorkville University
New Westminster, BC12.2024
Skills
- Customer Service
- Computer Skills
- Understanding Customer Needs
- Problem Resolution
- Calm and Professional Under Pressure
Computer Skills
- Microsoft Office
- Email Etiquette
- Data Entry
- Key Boarding Skills
- File Maintenance And Organization
Languages
English
Professional Working
Hindi
Professional Working
Punjabi
Full Professional
Urdu
Elementary
Music, Horse riding, Painting, Reading, Gardening
I spend the most of my free time practicing the guitar, which is my current instrument of choice. I also read once a day, like gardening with my mother, and have some plants in my room. I paint whenever I'm feeling down to channel my feelings into an artwork, and riding horses was one of my favorite childhood memories.
Timeline
Front Desk Supervisor
Alltek Patrol Corporation
11.2022 - 09.2023
Security Guard
Alltek Patrol Corporstion
05.2022 - Current
BBA - Accounting
Yorkville University
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