Harkamal Singh Litt
Windsor,Canada
Summary
Versatile individual with strong work ethics and exceptional leadership skills. Proficient in MS Office- PowerPoint, Outlook, Word and Excel. Strong relationship building and customer service skills. Excellent oral and written communication skills. Having AZ license and owns a car. Having US Visa. Security Guard license. CPR and first aid certification.
Professional driver with comprehensive experience in commercial transportation. Strong focus on safety, route planning, and timely deliveries. Consistently dependable, adaptable to changing schedules, and skilled in team collaboration. Proven track record in maintaining vehicle integrity and adhering to regulations.
Overview
13
13
years of professional experience
Work History
Commercial Truck Driver
Drakkar Logistics
08.2023 - Current
- Finalized daily logs on schedule to update internal records and uphold mandatory requirements.
- Coordinated effectively with shippers, receivers, brokers, or other relevant stakeholders to ensure smooth logistics handling during each trip.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Participated in ongoing training opportunities for personal growth and development as a driver within the industry.
- Collaborated with dispatchers to optimize routes, addressing any issues or delays promptly for maximum efficiency.
- Obtained receipts or signatures for delivered goods and collected payment for services when required
- Provided reliable transportation of goods over long distances by maintaining a clean driving record and adhering to company guidelines for rest breaks, hours of service, or other relevant factors within the industry.
- Assisted with loading and unloading of cargo when necessary, using proper equipment and techniques to maintain safety standards at all times.
- Increased on-time deliveries by implementing efficient route planning and time management strategies.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Streamlined loading and unloading processes, ensuring accurate cargo handling and minimizing potential damages.
- Established strong relationships with clients by delivering exceptional service consistently throughout each interaction.
Delivery Expert
Domino's Pizza
09.2021 - Current
- Resolved customer complaints professionally, taking necessary actions to improve service quality for future deliveries.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival at the destination.
- Managed cash transactions, ensuring proper handling and reporting of payments received from customers.
- Kept vehicles clean and well-maintained both inside-out, reflecting positively on the company''s brand image when making deliveries.
- Collaborated with team members to ensure smooth workflow and fast order processing.
- Utilized company software effectively for tracking orders, updating customer information, and managing orders efficiently.
Team Member
Vista Print
09.2021 - 12.2021
- Sorted and packed customer specified items in preparation for shipping and delivery
Assistant Manager, Corporate Affairs
Punjab State Civil Supplies Corporation Limited
12.2015 - 09.2021
- Arranging, managing and conducting various highest level management meetings along with the Board of Directors and the Annual General Meeting (AGM) for the Corporation
- Liaison worker between Board of Directors and the management of the corporation
- Dealing and managing all the work related with the Board of Directors of the company and regular communications with them, all of whom were high ranked Government officials and politicians
- Assisting the manager and General Manager in different office works
- Managed to computerize the maximum working of the Corporate Affairs Branch in a Punjab Government organization, where there is a lot of paper work and the maximum things are done manually
Assistant Manager, Exports
Nectar Lifesciences Limited
05.2012 - 11.2015
- Handled the existing customer’s base and promoted sales by ensuring regular communication with the customers, commission agents via diverse communication channels
- Responsible for market research to identify growth opportunities and potential new clients via cold calling, e-mailing and company websites
- Sourced new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Managed end-to-end deal execution till closing including quoting and negotiating the prices and payment terms with the clients
- Prepared the contracts and agreements for the clients and maintained their complete records
- Provided post-sale support to clients and resolved follow-up queries and complaints
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
MBA - Retail, Operations And Marketing
Panjab University
Chandigarh, India01-2012
Bachelor of Education - Education
Chandigarh College of Education
Punjab, India01-2010
Bachelor of Commerce - Commerce
Panjab University
Chandigarh, India01-2009
Skills
- Leadership skills
- MS Office
- PowerPoint
- Outlook
- Word
- Excel
- Relationship building
- Customer service skills
- Oral communication
- Written communication
- Problem solving
- Time management
- Team Management
- Customer relations
- Complaint handling
- Active listening skills
- Work ethics
- Administrative work
- Presentation skills
- Interpersonal skills
- Prioritization
- Dependability
- Analytical skills
- Negotiation
- Multitasking
- Organizational skills
- E-mail writing
- Accurate recordkeeping
- Planning routes
- Logbook maintenance
- Maintaining safety
- Assisting customers
- Performing inspections
- Defensive driving techniques
- Effective communication skills
- Picking up deliveries
- Defensive driving practices
- Accident prevention strategies
- Truck inspections
- Product delivery
- Paperwork and documentation
- Pre- and post-trip inspections
- Safe driving skills
- Tractor trailer driving experience
- Solving customer concerns
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Credentialsassessed
06/01/15
Highlightofskills
- Versatile individual with strong work ethics and exceptional leadership skills
- Proficient in MS Office- PowerPoint, Outlook, Word and Excel
- Strong relationship building and customer service skills
- Excellent oral and written communication skills
- Having AZ license and owns a car
- Having US Visa
- Security Guard license
- CPR and first aid certification
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Professional Working
Timeline
Commercial Truck Driver
Drakkar Logistics
08.2023 - Current
Delivery Expert
Domino's Pizza
09.2021 - Current
Team Member
Vista Print
09.2021 - 12.2021
Assistant Manager, Corporate Affairs
Punjab State Civil Supplies Corporation Limited
12.2015 - 09.2021
Assistant Manager, Exports
Nectar Lifesciences Limited
05.2012 - 11.2015
MBA - Retail, Operations And Marketing
Panjab University
Bachelor of Education - Education
Chandigarh College of Education
Bachelor of Commerce - Commerce
Panjab University
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