Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

Harkamalpreet Kaur

Winnipeg,MB

Summary

Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certificate

Work History

Manager

Taco Time
05.2019 - Current
  • Developed detailed plans based on broad guidance and direction.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Managed and motivated employees to be productive and engaged in work.

Customer Service Representative

Skip The Dishes
10.2020 - 04.2022
  • Delivered prompt service to prioritize customer needs.
  • Cross-trained and backed up other customer service managers.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Answered constant flow of customer calls with minimal wait times.

Education

Applied Accounting - Accounting And Business Computing

Red River College of Applied Arts, Science And Technology
Winnipeg, MB
04.2019

Skills

  • Hospitality Management
  • Safe Work Methods
  • Time Management
  • Staff Scheduling
  • Clerical Support

Certification

Truck dispatch specialist

Timeline

Customer Service Representative

Skip The Dishes
10.2020 - 04.2022

Manager

Taco Time
05.2019 - Current

Applied Accounting - Accounting And Business Computing

Red River College of Applied Arts, Science And Technology

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Harkamalpreet Kaur