Harjot Singh
scarborough,Ontario
Summary
Dynamic professional with a proven track record at Walmart Canada, excelling in customer service and team leadership. Adept at resolving conflicts and enhancing customer satisfaction through effective communication and empathy. Skilled in CAD design, demonstrating strong organizational abilities and attention to detail in mechanical drawings and 3D models.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CAD Operator
Pro-Bel Enterprises
Ajax, ON
02.2022 - Current
- Prepare and modify detailed Architectural design drawings and 2D models.
- Collaborate with engineers and project teams to ensure accuracy and quality.
- Apply strong attention to detail, organization, and technical communication.
Customer Service Manager
Walmart Canada
Toronto, ON
01.2021 - 07.2022
- Supervised daily store operations and supported a team of associates to ensure customer satisfaction.
- Resolved customer concerns with professionalism, patience, and problem-solving.
- Trained and coached staff in communication, teamwork, and safety procedures.
- Managed scheduling, performance tracking, and service standards in a fast-paced retail environment.
Cashier
Walmart Canada
Toronto, ON
10.2019 - 01.2021
- Delivered fast, accurate, and friendly service at checkout counters.
- Processed cash, debit, and credit transactions efficiently while maintaining accuracy.
- Assisted customers with inquiries and ensured a positive shopping experience.
- Maintained cleanliness, organization, and attention to detail at the front end.
Education
Mechanical Engineering in Design
Centennial College
Scarborough04-2021
Skills
- Communication and interpersonal skills
- Leadership and conflict resolution
- Reliability and punctuality
- Team collaboration and engagement
- Organizational and problem-solving skills
- Empathy and service orientation
Certification
• Standard First Aid & CPR (Level C) – Certified
• Ontario G Class Driver’s Licence
• Ontario Smart serve license
• Ontario G Class Driver’s Licence
• Ontario Smart serve license
Volunteer Experience
Gursikh Sabha Sikh Temple (Gurdwara) Kitchen, Volunteer, Scarborough, ON, Ongoing, Prepare and serve meals as part of the community kitchen (Langar) service., Maintain hygiene and organization while coordinating with other volunteers., Support community outreach, inclusivity, and food distribution efforts.
Timeline
CAD Operator
Pro-Bel Enterprises
02.2022 - Current
Customer Service Manager
Walmart Canada
01.2021 - 07.2022
Cashier
Walmart Canada
10.2019 - 01.2021
Mechanical Engineering in Design
Centennial College