Dedicated job seeker with proven organizational skills and a commitment to achieving team objectives. Demonstrates a strong work ethic and readiness to contribute to company success.
Overview
4
4
years of professional experience
Work History
Security Supervisor
Genesis Security Group
03.2023 - 09.2025
Supervised daily security operations, ensuring safety and compliance across assigned sites.
Managed and trained a team of security officers, providing guidance and scheduling shifts effectively.
Conducted patrols, inspections, and incident investigations to maintain a secure environment.
Responded promptly to emergencies, alarms, and reported incidents with calm and sound judgment.
Maintained detailed incident and shift reports for management and client review.
Coordinated with building management, law enforcement, and emergency services when required.
Customer Service Associate
Mr Greek Donair shop
06.2022 - 07.2023
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Developed and actualized customer service initiatives to decrease wait times.
Answered constant flow of customer calls with minimal wait times.
Security Guard
Eagle Eye Security
02.2022 - 11.2022
Responded quickly to incidents and assessed active situations for security concerns.
Responded quickly to emergency situations to assess and deflect issues.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Reported irregularities such as fire and safety hazards to maintenance.
Package Handler
Fedex Ground
11.2021 - 01.2022
Used hand-held scanners and physical logs to accurately track item movements.
Assembled, sealed and loaded packages into correct trucks.
Removed jams and unblocked conveyor system to maintain flow of goods.
Followed verbal and written instructions to properly move and ship products.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Prepared pallets of boxes for easy transportation between customer and storage locations.