HARJOT SINGH
Scarborough,Canada
Summary
Proven Warehouse Operator and Customer Service Representative with a track record of enhancing operational efficiency at Fiera Foods. Skilled in strategic sales and problem-solving, adept at improving customer satisfaction rates and reducing order processing times. Excels in quality assurance controls and shipping procedures, ensuring safe and swift delivery.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Warehouse Operator
Fiera Foods
07.2024 - Current
- Effective coordination with team members.
- Ensured optimal use of storage space through proper organization.
- Conducted inventory control checks. Re-filled 10-15 inventories in an hour
- Minimized material waste during production.
- Maintained a safe working environment.
Customer Service Representative
Vishal Mega Mart
06.2023 - 07.2024
- Quick response to customer requests.
- Managed timely and effective replacement of products.
- Provided excellent customer care by quick responses.
- Teamwork for client satisfaction. Trained 10-15 new team members.
- Managed high-stress situations effectively. Managed 3-4 Customers at a time.
- Resolved customer complaints with empathy.
Education
Post-Degree Certificate - Project Management
Sheridan College - Hazel McCallion Campus
Mississauga, ON04.2025
Bachelor in Electrical Engineering - Electrical Engineering
M.B.S.C.E.T COLLEGE
Jammu, India09.2023
Skills
- Call Management
- Strategic sales knowledge
- Quality Assurance Controls
- Shipping procedures understanding
- Order Fulfillment
- Problem-solving abilities
- Client Consultations
- Money Handling
Languages
English
Professional Working
Hindi
Native or Bilingual
Certification
- INDIA, CERTIFICATION IN COMPUTER HARDWARE & MINTENANCE. (DECEMBER 2017)
- INDIA, CERTIFICATION IN DOMESTIC DATA ENTRY OPERATOR. (NOVEMEBR 2019)
- INDIA, CERTIFICATION IN 150MVA, 132/33 KVA GRID STATIONS (ELECTRICAL FIELD)
- INDIA, CERTIFICATION IN FOREST AND THEIR MANAGEMENT (JANUARY-APRIL 2022)
- INDIA, INTERNSHIP IN WHITE HOUSE- ELECTRIC PRODUCTMANUFACTURE COMANY. ( NOVEMBER 2022)
- INDIA, CERTIFICATION IN J.K TRANSFORMERS & SWITCHGEARS. ( APRIL 2023).
- INDIA, CERTIFICATION IN HUMAN RESOURCE MANAGEMENT. (JULY 2023)
Timeline
Warehouse Operator
Fiera Foods
07.2024 - Current
Customer Service Representative
Vishal Mega Mart
06.2023 - 07.2024
Post-Degree Certificate - Project Management
Sheridan College - Hazel McCallion Campus
Bachelor in Electrical Engineering - Electrical Engineering
M.B.S.C.E.T COLLEGE
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