Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harjot Singh

Dartmouth,NS

Summary

Skilled Operations Supervisor with broad experience in overseeing daily operations, streamlining processes, and implementing effective business strategies. Strengths include strong leadership abilities, organizational skills and a keen focus on operational efficiency. Previous roles have led to improved team productivity, cost reduction and enhanced operational workflows.

Overview

3
3
years of professional experience

Work History

Operation Supervisor

M.P Group of Companies
Dartmouth, Nova Scotia
10.2023 - Current
  • Tracked Package from start to finish using enterprise resource planning system software.
  • Managed inventory control activities including tracking Devices and ordering new materials when needed.
  • Maintained records of all incoming, outgoing routes by creating detailed reports that included route origin, destination, route taken and delivery date, time.
  • Provided oversight to ensure daily operations ran efficiently and effectively.
  • Organized transportation of goods in accordance with customer requirements.
  • Monitored the delivery of packages to ensure on-time arrival at destination.
  • Coordinated the scheduling of deliveries based on customer needs while optimizing resources utilization.
  • Monitored day-to-day workflow and employee performance to identify ways to boost productivity.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Performed data entry into computer systems for tracking purposes.
  • Communicated schedule changes effectively throughout the organization when necessary.
  • Maintained positive working relationship with fellow staff and management.

Supervisor Of Operations

Endmile Logistics
Montreal, Canada
09.2022 - 10.2023
  • Directed daily operations by implementing short-term and long-term strategies to achieve business objectives and enhance profitability
  • Managed staff scheduling, coordinated training initiatives, and oversaw inventory control to ensure operational efficiency
  • Guided team members on adapting to changing customer needs, contributing to improved customer satisfaction metrics
  • Conducted regular employee evaluations and documented key findings for ongoing performance improvement
  • Established and maintained operational policies and standard procedures, with a focus on quality, customer service, and logistical efficiency
  • Presented performance and productivity reports to senior management, supporting data-driven decision-making processes
  • Monitored and optimized operational expenses related to materials, supplies, and equipment, achieving budget compliance
  • Collaborated with team leads to conduct quality audits, identifying areas for operational improvement.

Delivery Associate

Endmile Logistics
Montreal, Canada
09.2022 - 11.2023
  • Delivered items to customers and presented invoices for payments
  • Created delivery routes based on destinations and timelines to maintain efficiency
  • Inspected and monitored delivery vehicle and performed basic maintenance
  • Loaded trucks and safely secured merchandise to prevent damage during transportation
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

Assistant Associate

Falcon HR
Montreal, Canada
03.2022 - 09.2022

Associate Worker

Roma
Montreal, Canada
03.2021 - 02.2022
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand
  • Sorted and packaged products to prepare for processing or shipment
  • Assisted processes for maintaining equipment cleanliness and safe operations according to company policies and procedures
  • Examined final products for conformance with quality and design standards
  • Tracked counts of work cycles for accuracy
  • Troubleshot equipment problems to repair or report diagnostics
  • Attended regular training sessions to increase machine operating skills
  • Set up and operated production machinery according to specific standards and protocols of company
  • Monitored production line, watching for pile-ups or jams
  • Hand-assembled needed parts with bolts and screws
  • Classified defects from finished orders for record tracking and statistics.

Education

Diploma - Network Administrator

Cestar College
Sherbrooke, QC
02.2023

Skills

  • Microsoft Office
  • Performance Monitoring
  • Staff Management
  • Inventory Management
  • Maintaining Compliance
  • Team Leadership
  • Problem-Solving
  • Incidents Management
  • Staff Training
  • Operations Monitoring
  • Logistics Oversight
  • Time Management
  • Motivational Leadership
  • Handling Complaints
  • Team Building
  • Team Management and Supervision
  • Maintenance & Repair
  • Flexible Schedule
  • Customer Service
  • Resolving Payroll Problems
  • Time Tracking and Review
  • ADP Workforce Now

Languages

  • English, Full Professional
  • Punjabi, Native/ Bilingual
  • Hindi, Native/ Bilingual

Timeline

Operation Supervisor

M.P Group of Companies
10.2023 - Current

Supervisor Of Operations

Endmile Logistics
09.2022 - 10.2023

Delivery Associate

Endmile Logistics
09.2022 - 11.2023

Assistant Associate

Falcon HR
03.2022 - 09.2022

Associate Worker

Roma
03.2021 - 02.2022

Diploma - Network Administrator

Cestar College

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Harjot Singh