Harjot Sandhu
Selma
Summary
Dependable accustomed to multitasking across field teams to improve mobile coordination activities. Remains calm under pressure to deliver clear instructions for timely action. Minimizes conflicts and confusion by maintaining excellent rapport with people of diverse personality types.
Overview
10
10
years of professional experience
Work History
Cellular Sales Associate
Cellular Sales Verizon
02.2021 - Current
- Managed transactions professionally using point-of-sale systems while ensuring accuracy of billings and contract terms.
- Developed loyal customer base by establishing rapport, understanding individual needs, and providing personalized shopping experiences.
- Collaborated with team members to achieve collective goals, sharing best practices for sales success and customer service excellence.
- Achieved sales targets consistently by utilizing effective upselling techniques and product bundling strategies.
Dispatcher
SA Carrier Inc.
08.2016 - 06.2023
- Maintained updated and detailed records of calls in physical and electronic database
- Evaluated and adjusted over routes based on daily needs, available workers, traffic hazards and weather conditions
- Coordinated repairs to vehicles to maintain fleet operations
- Directed dispatching, routing and tracking of 2 fleet vehicles.
Transportation Dispatcher
Deep's Transportation LLC
04.2019 - 09.2021
- Went days without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time
- Created delivery routes and optimized plans for traffic, road conditions and other factors
- Communicated with employees to determine which trucks and trailers will be used with each load
- Scheduled and dispatched drivers to locations in Arizona, CA.
Intern
Sanger High School
06.2020 - 12.2020
- Captured pictures and videos of training athletes to use for websites, social media and marketing collateral
- Compiled game summaries by reporting scores, inputting team schedules and updating team and individual statistics
- Gave fans positive experiences and good memories by staying in character throughout events and photo sessions
- Organized and helped prepare materials for onsite and offsite events.
Transportation Dispatcher
Rai Trucking
01.2019 - 05.2020
- Update vehicle logs, cargo records and billing statements with accuracy and efficiency
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details
- Handled incoming calls and emails from customers regarding issues with deliveries.
Waiter
Indian Heritage Restaurant
02.2014 - 05.2016
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Kept server areas clean and stocked to increase efficiency while working tables
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food
- Inspected dishes and utensils for cleanliness
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Arts - Criminology
California State University - Fresno
Fresno, CAAssociate of Arts - Kinesiology
Reedley College
Reedley, CASkills
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Time Management
- Team Leadership
- Detail-Oriented
- Honest and Ethical
- Basic Mathematics
- Engaging with Diverse Customers
- Goal-Driven
Timeline
Cellular Sales Associate
Cellular Sales Verizon
02.2021 - Current
Intern
Sanger High School
06.2020 - 12.2020
Transportation Dispatcher
Deep's Transportation LLC
04.2019 - 09.2021
Transportation Dispatcher
Rai Trucking
01.2019 - 05.2020
Dispatcher
SA Carrier Inc.
08.2016 - 06.2023
Waiter
Indian Heritage Restaurant
02.2014 - 05.2016
Bachelor of Arts - Criminology
California State University - Fresno
Associate of Arts - Kinesiology
Reedley College
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