Harjot Kaur Rai
Mississauga,ON
Summary
Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.
Overview
6
6
years of professional experience
Work History
Dispatcher
Transerve Logistics Inc.
Brampton, ON
01.2022 - Current
- Directed dispatching, routing, and tracking of fleet vehicles.
- Closely monitored dispatch board to triage and prioritize over daily calls.
- Analyzed customer feedback and provided solutions to improve customer service.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Assistant Manager
Balena Restaurants Inc.
01.2021 - 06.2022
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Managed senior-level personnel working in marketing and sales capacities.
Personal Support Worker
Source Momentum Health Care
09.2017 - 04.2020
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Education
Post-Baccaleurate Diploma - Gerontology And Chronic Illness
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12.2018
Post-Baccaleurate Diploma - Critical Care Nursing
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2018
Bachelor of Science - Nursing
Gian Sagar College Of Nursing
Punjab, India 09.2016
Skills
- Verbal and Written Communication
- Time Management
- Team Leadership
- Prioritizing calls
- Routing orders
- Customer Relations
- MS Office
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Dispatcher
Transerve Logistics Inc.
01.2022 - Current
Assistant Manager
Balena Restaurants Inc.
01.2021 - 06.2022
Personal Support Worker
Source Momentum Health Care
09.2017 - 04.2020
Post-Baccaleurate Diploma - Gerontology And Chronic Illness
Conestoga College Institute of Technology And Advanced Learning
Post-Baccaleurate Diploma - Critical Care Nursing
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Nursing
Gian Sagar College Of Nursing
Similar Profiles
Varinderjit SinghVarinderjit Singh
Truck Driver at Transerve LogisticsTruck Driver at Transerve Logistics
Joseph QuicquaroJoseph Quicquaro
CEO / CFO, President at TRANSERVE CORPORATIONCEO / CFO, President at TRANSERVE CORPORATION
Glennald ManthosiGlennald Manthosi
Bend Press Operator at Transerve JhtBend Press Operator at Transerve Jht
YVAN Bryam KUATE WAFFOYVAN Bryam KUATE WAFFO
Bilingual Appliances Support Associate at Home DepotBilingual Appliances Support Associate at Home Depot
NADEEM M AKHTARNADEEM M AKHTAR
Clinical Research Coordinator III in Multi-Clinical Trials (NASH) and Cirrhosis [phase 2 and 3 ] at Fresno Clinical Research CenterClinical Research Coordinator III in Multi-Clinical Trials (NASH) and Cirrhosis [phase 2 and 3 ] at Fresno Clinical Research Center