Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Harjot Kaur

Summary

Professional representative with robust experience and strong commitment to delivering exceptional results. Effective at collaborating within teams and adapting to changing needs to ensure reliability and success. Skilled in communication, problem-solving, and customer relations, with focus on achieving impactful outcomes. Valued for proactive approach, integrity, and ability to build lasting professional relationships.

Overview

6
6
years of professional experience

Work History

Solutions Associate ( Health Care Solutions)

Health Care Solutions
07.2024 - Current
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Utilized persuasive communication skills to encourage undecided customers toward making confident purchases.
  • Trained new employees on company policies, sales techniques, and product information for seamless staff integration.
  • Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
  • Managed efficient cash register operations.
  • Maximized revenue potential during high-traffic periods by effectively managing multiple customer interactions simultaneously.
  • Worked effectively in fast-paced environments.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Coordinated merchandising displays, signage and sales enablement.

Assistant Manager

SUBWAY
02.2022 - 03.2024
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join team.
  • Promote safety policies and practices among personnel, enforce appropriate handling and use of equipment and products.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Supervisor

No Frills Grocery
05.2019 - 02.2022
  • Demonstrated commitment to organization's core values, leading by example and fostering culture of excellence.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Gathered, organized and input information into digital database.
  • Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Enhanced communication within team by holding regular meetings and encouraging open dialogue among all members.

Sales Advisor

Wholesale Costco
12.2019 - 03.2021
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolution.
  • Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
  • Developed long-lasting client relationships by providing exceptional customer service.
  • Informed customers of promotions to increase sales productivity and volume.
  • Attended monthly sales meetings and quarterly sales trainings.

Education

BBA - Business Administration

Lethbridge Collegiate Institute
Lethbridge, AB
04.2022

Skills

  • Inventory control
  • Problem-solving
  • Collaborative teamwork
  • Effective multitasking
  • Team leadership
  • Recruitment and onboarding
  • Proficient in Microsoft Office Suite
  • Effective organizational skills
  • Spreadsheet management
  • Excellent Customer service

Accomplishments

  • MVP (Top Sales) Achievements
    Consistently recognized for exceeding sales targets, driving business growth, and securing high-value client relationships through strategic selling techniques.
  • Team Pick : Frequently chosen as the team's preferred collaborator,reflecting a strong reputation for supportiveness, leadership, and reliability.

Languages

Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Solutions Associate ( Health Care Solutions)

Health Care Solutions
07.2024 - Current

Assistant Manager

SUBWAY
02.2022 - 03.2024

Sales Advisor

Wholesale Costco
12.2019 - 03.2021

Supervisor

No Frills Grocery
05.2019 - 02.2022

BBA - Business Administration

Lethbridge Collegiate Institute
Harjot Kaur