Harjot Kaur
Alberta,AB
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Team Leader
McDonald's
05.2023 - Current
- Play a key role in managing all aspects of our restaurant business
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Team Leader
McDonald's
06.2021 - 06.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Customer Service
Tim Hortons
10.2020 - 05.2021
- Provided excellent customer service, addressing concerns and resolving issues promptly.
- Increased sales revenue with exceptional customer service and upselling techniques.
Overnight Fulfillment Associate
Walmart
01.2020 - 10.2020
- Managed high-volume inventory shipments, ensuring prompt unloading and swift organization of new stock items for immediate use on sales floor displays.
- Assisted in reducing store losses by promptly identifying and reporting inventory discrepancies.
Education
High school diploma - supply chain management
Matrix College of Management and Healthcare Inc
Montréal, QC02.2021
Skills
- Communication
- Problem solving
- Leadership
- Time management
- Creativity
- Interpersonal communication
- Adaptability
Languages
English
Professional Working
Timeline
Team Leader
McDonald's
05.2023 - Current
Team Leader
McDonald's
06.2021 - 06.2023
Customer Service
Tim Hortons
10.2020 - 05.2021
Overnight Fulfillment Associate
Walmart
01.2020 - 10.2020
High school diploma - supply chain management
Matrix College of Management and Healthcare Inc
Similar Profiles
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's
Catina GoodmanCatina Goodman
People Department Manager at McDonald'sPeople Department Manager at McDonald's
Shova LambkaShova Lambka
Crew Member at McDonald'sCrew Member at McDonald's