Harjot Kaur
Brampton,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Proven ability to be self-motivated and meet deadlines throughout educational and work experience. Adept at technological skills with advanced understanding of MS office (Excel, Word, Outlook, PowerPoint)
Overview
3
3
years of professional experience
Work History
Quality Control Supervisor
Nexus Cellular
Mississauga, ON
01.2023 - Current
- Utilize SAP user interface to generate purchase requisitions and obtain quotes for necessary materials and tools specific to mobile phone repair, accessories, and maintenance.
- Supervise production staff and ensure given targets are achieved on hourly basis.
- Identify opportunities for process improvement and implement changes as necessary
- Develop strategies to adhere to work schedules and ensure collaboration with other departments or external subcontractors, with a focus on mobile technology.
- Prepare work progress reports related to cellphone servicing and operations.
- Supervise, organize, and arrange the activities of workers who involved in installation, repair, and maintain cellular phones and related equipment including both hardware and software.
- Provide and participate in training as required.
- Implement appropriate Health and Safety protocols, maintain a clean and safe work setting environment.
Cellphone Technician
Nexus Cellular
Mississauga, ON
08.2020 - 12.2022
- Dealing with repair and test different devices and OEM and aftermarket parts according to the R2 requirements
•Using different applications and databases like phonecheck to troubleshoot any device issues and malfunctions
•Testing the returns from the customers and recognizing if there is any customer induced damage
.•Testing and replacing small parts of housings of apple iPhones starting from iPhone 6 series upto upcoming iPhone series
•Testing OEM displays from the third party customers and analyzing if they can be refurbished
•Install, arrange, remove, maintain equipment and associated hardware.
•Handling Netsuite data sheets in order to track quantities.
•Analyzed customer feedback regarding products and services offered by the company. - Assist QC Manager/QC specialist in approving incoming parts by reviewing
specifications, conducting visual test, measurement tests and in
rejecting/returning unacceptable products. - Maintain accurate record of performed work, parts in Microsoft Excel or goggle spreadsheet, as advised by QC Manager/QC Specialist
Education
Advanced Diploma - Business Finance
Sheridan College - Hazel McCallion Campus
Mississauga, ON08-2020
Skills
- Product Inspection
- Quality Management Systems
- Operations Management
- Project Management
- Quality Control Planning
- Microsoft Office
- Fault Diagnosis
- Problem Solving
- Analytical Thinking
- Interpersonal Skills
- Time Management
- Attention to Detail
Timeline
Quality Control Supervisor
Nexus Cellular
01.2023 - Current
Cellphone Technician
Nexus Cellular
08.2020 - 12.2022
Advanced Diploma - Business Finance
Sheridan College - Hazel McCallion Campus
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