Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Certification
References
Timeline
Generic

Harjot Dhami

Thorold,ON

Summary

I am a motivated and creative student at Brock University, pursuing a Bachelor of Science in Medical Sciences to enter medical school. Alongside my academic work, I have a strong passion for fashion, beauty, and lifestyle, believing that personal style and self-care are powerful tools for building confidence and expressing individuality.

My experience spans fast-paced retail and food service roles, where I developed excellent customer service skills, and learned how to connect with people authentically. Additionally, I volunteer at a local hospital, providing compassionate support to patients and staff, which has strengthened my communication, empathy, and teamwork abilities.

As President of the Punjabi Women’s Network and a competitive Gidha dancer, I bring leadership, dedication, and energy to everything I do. I am excited to bring my passion, professionalism, and positive attitude to a dynamic retail environment where I can help customers feel confident and valued.

Overview

3
3
years of professional experience
1
1
Certification

Work History

ER/ Surgical Service's Hospital Volunteer

Niagara Health, Marotta Family Hospital
St. Catharines, Ontario
06.2023 - Current
  • Provided companionship and emotional support to patients and families, enhancing overall well-being.
  • Assisted nurses with non-medical tasks, including meal delivery and errands.
  • Facilitated recreational activities for hospitalized children, incorporating arts and crafts projects.
  • Observed safety protocols consistently while maintaining a secure hospital environment.
  • Organized patient rooms, restocked supplies, and maintained cleanliness in common areas.
  • Greeted visitors warmly, offering directions and assistance as needed.
  • Answered phones, directed calls, and took messages for appropriate staff members.
  • Accompanied ambulatory patients throughout the facility, ensuring safe navigation.

Crew Member

Tim Hortons ONRoute
Ingersoll, Ontario
03.2022 - 08.2025
  • Executed opening and closing tasks, including workstation setup, surface cleaning, and supply restocking.
  • Operated equipment such as slicers, fryers, and ovens in compliance with safety guidelines.
  • Checked expiration dates of all products prior to customer service.
  • Assisted management with inventory counts for food products and beverages.
  • Educated customers on menu items, ingredients, and nutritional information.
  • Maintained organized storage for food products, beverages, and supplies.
  • Provided exceptional customer service to create a welcoming environment.
  • Adhered to health department regulations regarding food handling practices.

Sales Associate

TJX Winners
Mississauga, Ontario
05.2023 - 09.2024
  • Processed returns, exchanges, and refunds per company policies.
  • Maintained current knowledge of store merchandise and policies.
  • Executed cashier duties including payment acceptance, receipt issuance, and change counting.
  • Attended weekly team meetings to assess performance goals and objectives.
  • Delivered exceptional customer service by greeting customers and addressing inquiries.
  • Demonstrated product features to align with customer needs.
  • Organized stockroom shelves by size, color, and style for efficient access.
  • Conducted regular inventories to monitor stock levels.

Education

Bachelor of Science - Health Sciences

Brock University
St. Catharines, None
04-2027

High School Diploma -

Fletchers Meadow Secondary School
Brampton, ON
06-2022

Skills

  • Strong ability to deliver warm, personalized customer service in fast-paced retail environments
  • Passionate about fashion and styling, with a natural sense for trends and outfit coordination
  • Excellent communication skills — build real connections with customers and create a welcoming experience
  • Collaborative team player with experience working in supportive, high-energy group settings
  • Detail-oriented — ensure products are well presented and customers are fully satisfied
  • Confident using mobile devices, store tools, and basic systems to assist with sales and customer needs
  • Familiar with handling transactions and using retail systems at the cash register
  • Quick learner who easily adapts to new product drops, promotions, and responsibilities
  • Available to work flexible shifts, including evenings, weekends, and holidays

Languages

English
Professional
French
Limited
Punjabi
Professional
Hindi
Professional
Urdu
Professional

Accomplishments

JOY Award (TJX Canada – Winners/Marshalls) Received 3x — Recognized for exceptional teamwork, customer service, and leadership on the sales floor.

Best Employee of the Month – Tim Horton's (OnRoute) Awarded 3x — Chosen by management for consistent reliability, positive attitude, and going above and beyond in customer interactions.

Ontario Honor Roll Graduate (Grade 12)Recognized by the Ontario Ministry of Education for outstanding academic achievement across all senior courses 80% above average.

Volunteer of the Month – Niagara Health (Marotta Family Hospital)Honored for compassionate care, professionalism, and consistent commitment to patient support and hospital volunteer duties.

Affiliations

President – Punjabi Women’s Network, Brock University
Lead a community of South Asian women focused on empowerment, cultural pride, and networking. Organize events, mentorship panels, and fundraisers that promote inclusion and leadership across campus.

Performer – Gidha Dance Team, Brock University & Nachdi Jawani Competitive Team
Actively perform Gidha both within university cultural events and on a competitive team outside campus. Demonstrates commitment, discipline, and teamwork in preserving Punjabi heritage through dance.

Athlete – Competitive Soccer Player
Played on a regional competitive soccer team for several years. Built strong communication, resilience, and time management skills through high-intensity sports training and competitions.

Certification

Ontario Secondary School Diploma (OSSD)
Awarded with Honour Roll Distinction — Graduated with academic excellence.

Bachelor of Science (Honours), Medical Sciences – Brock University
Expected Graduation: 2027
Focused on healthcare, dermatology, and clinical sciences. Preparing for application to medical school with a strong academic and extracurricular foundation.

Future Goal: Doctor of Medicine (MD)
Aspiring to attend medical school to become a compassionate, skilled physician — with a special interest in dermatology and skin health.

References

References available upon request.

Timeline

ER/ Surgical Service's Hospital Volunteer

Niagara Health, Marotta Family Hospital
06.2023 - Current

Sales Associate

TJX Winners
05.2023 - 09.2024

Crew Member

Tim Hortons ONRoute
03.2022 - 08.2025

Bachelor of Science - Health Sciences

Brock University

High School Diploma -

Fletchers Meadow Secondary School
Harjot Dhami