Harjot Bassi
Abbotsford,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Overall, further my experiences and gain more skill and knowledge.
Overview
3
3
years of professional experience
Work History
Optical Sales Associate
Brillance Optical
11.2022 - Current
- Answered telephone calls to schedule eye exams and answer pre-screening questions or inquiries.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended specific frames, lenses and lens coatings to suit client needs.
- Explained benefits and features of available current eyewear to meet patient needs and preferences.
- Prepared patients for eyesight examinations by noting family medical histories, discussing vision problems and concerns and verifying insurance provider coverage.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Associate
Winners & HomeSense
06.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier and Sales Associate
Bed Bath & Beyond
10.2021 - 11.2022
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Reviewed new promotions and monitored price changes.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Set up new sales displays each week with fresh merchandise.
Crew Trainer
McDonald's
04.2020 - 07.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Abbotsford Traditional Senior Secondary
Abbotsford, BC06.2022
Skills
- Selecting Frames
- Goal-Driven
- Returns and Exchanges
- Positive Customer Engagement
- Sales Promotion
- Selling Techniques
- Customer Relationships
- Cash Register Systems
- Building Customer Loyalty
- Strong Communication and Interpersonal Skills
- Team Cooperation
- Flexible Hours
- Adaptable and Flexible
- Maintaining Clean Work Areas
Additional Information
I am able to work Monday-Sunday. I am also able to work on stat holidays.
Timeline
Optical Sales Associate
Brillance Optical
11.2022 - Current
Sales Associate
Winners & HomeSense
06.2022 - 11.2022
Cashier and Sales Associate
Bed Bath & Beyond
10.2021 - 11.2022
Crew Trainer
McDonald's
04.2020 - 07.2021
High School Diploma -
Abbotsford Traditional Senior Secondary
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