Harjit Singh
Fredericton,NB
Summary
Dynamic Supervisor with a proven track record at Warm Embrace Elder Care, adept in staff management and strategic planning. Excelled in fostering a nurturing environment, enhancing client well-being, and leading teams to exceed treatment goals. Skilled in complex problem-solving and staff development, ensuring high standards of care and operational excellence.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
4
4
years of professional experience
Work History
Supervisor
Warm Embrace Elder Care
04.2021 - 06.2024
- Provide leadership and supervision for a team of staff working in a therapeutic alternative home, ensuring that client treatment goals and house case plans are consistently met.
- Cultivate a safe, nurturing, and respectful environment where clients feel supported in making positive life choices and staying connected to their community and traditions.
- Oversee the daily routines and medical (medication) procedures, ensuring all staff comply with policies and best practices, including accurate documentation of medication administration.
- Develop monthly activity calendars for clients, promoting healthy and engaging activities that align with their individual treatment needs and goals.
- Conduct regular staff check-ins and meetings to monitor performance, provide guidance, and ensure proper implementation of house case plans.
- Handle any client crises swiftly and responsibly, utilizing good judgment and analytical decision-making skills to ensure the safety and well-being of all individuals in the home.
- Prepare detailed daily documentation, incident reports, and weekly/bi-weekly progress summaries to be submitted to social workers and management.
- Maintain effective communication with staff, clients, and supervisors, addressing any concerns immediately and fostering a supportive, team-oriented environment.
Supervisor
Chick-fil-A
01.2020 - 03.2022
- Supervise food production, ensuring meals are prepared in a timely manner and meet quality standards.
- Ensure that food presentation and portion sizes align with standards.
- Coordinate and supervise food delivery to different departments, areas, or customers.
- Train, supervise, and evaluate kitchen and food service staff to ensure adherence to safety, quality, and operational standards.
- Develop staff schedules and ensure adequate coverage to meet demand.
- Conduct performance reviews, provide feedback, and implement training programs as necessary.
- Ensure food safety practices are followed, including proper storage, handling, and cooking temperatures.
- Maintain cleanliness and organization of kitchen and dining areas in compliance with local health and safety regulations.
- Implement and ensure adherence to hygiene standards, including personal hygiene of staff.
- Stay updated on local, state, and national regulations related to food safety and service, ensuring full compliance.
- Ensure the proper handling and disposal of food waste and other materials to minimize environmental impact.
Education
Bachelor of Arts - Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None02-2023
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Strategic planning
Languages
English
Native or Bilingual
Timeline
Supervisor
Warm Embrace Elder Care
04.2021 - 06.2024
Supervisor
Chick-fil-A
01.2020 - 03.2022
Bachelor of Arts - Business
Conestoga College Institute of Technology And Advanced Learning
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