Harjit Kaur
customer service
Surrey,BC
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Airport Ramp Agent
ATS Recruitment Services
vancouver, BC
2023.06 - 2023.12
- Increased aircraft security by performing thorough checks of cargo holds, ensuring compliance with regulations.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Guided aircraft into and out of parking positions using hand signals.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Proven ability to learn quickly and adapt to new situations.
- Provide top quality customer service to YVR Airport Passenger.
Baby Sitter
Family Members
02.2023 - 05.2023
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Provided developmentally appropriate activities for children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Supervised children on playground to help develop physical and social skills.
Receptionist
Motorola Solutions
01.2022 - 12.2022
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered phone promptly and directed incoming calls to correct offices.
- Compiled information from files and research to satisfy information requests.
Shift Leader
Five Guys Burger And Fries
02.2021 - 05.2022
- Maintained a clean and safe work environment through regular inspections and proactive maintenance efforts.
- Managed inventory levels to minimize waste while ensuring adequate stock for customer demand.
- Streamlined communication between management and crew members by facilitating regular meetings and updates on company policies or procedures.
- maintain a standard rule and regulation regarding food service, meal temperature and clean restaurant.
Bakery Worker
Simon 's Bakery
01.2020 - 03.2021
- Follow the recipe procedure to make different fruit nd meat pies.
- Work with different machines to set the dough and mix the spices and chopped vegetables.
- Keep the finished products at required temperature.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
- Be precised with the spices quantity by measuring weight of each required ingredients.
Education
Associate of Arts - General Studies
Langara College
Vancouver, BC05.2021
Skills
- Food and Beverage Service
- Reliable and Responsible
- Service prioritization
- Allergy awareness
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Airport Ramp Agent
ATS Recruitment Services
2023.06 - 2023.12
Baby Sitter
Family Members
02.2023 - 05.2023
Receptionist
Motorola Solutions
01.2022 - 12.2022
Shift Leader
Five Guys Burger And Fries
02.2021 - 05.2022
Bakery Worker
Simon 's Bakery
01.2020 - 03.2021
Associate of Arts - General Studies
Langara College
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