Harjit Kaur
Langley,BC
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
JASVIR KHANGURA INC.
01.2023 - Current
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
- Communicated with suppliers to reconcile invoice payments.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Improved invoice processing efficiency through careful review, accurate data entry, and timely follow-up on outstanding payments.
- Managed accounts payable and accounts receivable functions, ensuring timely processing of transactions and maintaining accurate records.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
OFFICE RECEPTIONIST
LEHAL Manufacturing
01.2022 - 06.2022
- Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees
- Maintained detailed and accurate records of visitor requests and of calls received
- Photocopied or mimeographed various materials, collating and distributing as required
- Maintained office and faculty supplies to keep optimum stock on hand.
CUSTOMER SERVICE ASSOCIATE
Walmart
07.2019 - 01.2021
- Cashier at Walmart western union
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Utilized automated systems to log and retrieve call information
- Followed up with customers regarding product functionality and overall satisfaction
- Responded to telephone inquiries and complaints following standard operating procedures
- Recorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions
- Maintained logs and documentation to detail key information regarding incoming and outgoing calls
- Built sustainable relationships and trust with customer accounts using open and interactive communication
- Updated company databases and visitor logs with daily data and incident information
FRONT DESK RECEPTIONIST
Raj 3D Scans
12.2017 - 02.2019
- Managed front desk operations at Raj 3D Scans
- Provided customer support and assistance
- Handled incoming calls and directed them to the appropriate departments
- Maintained visitor logs and documentation
- Established and maintained good communications with personnel and clientele
- Managed digital and analog filing systems to protect confidential data.
Education
BACHELOR IN BUSINESS ADMINISTRATION -
Sant Baba bhag singh university
Jalandhar, Punjab05.2018
Skills
- Customer Support Needs Assessment
- Multi-Line Telephone Systems
- Verbal and Written Communication
- Invoicing and Collections
- Knowledge of CASEWARE & PROFILE Software
- File and Database Management
- Data Entry
- Personal & Corporate Tax Preparation
- Microsoft Excel
- Bookkeeping
- knowledge of REGISTERING company
References
- Manpreeet Singh, LEHAL Manufacturing, Director Company Owner, (778) 957-2187, mannalehal@hotmail.com
- Raj Kumar, RAJ 3D CT SCAN, Director Company Owner, 918968129527, Raj-3Dscan@yahoo.com
Languages
English
Professional Working
Punjabi
Native or Bilingual
Timeline
Administrative Assistant
JASVIR KHANGURA INC.
01.2023 - Current
OFFICE RECEPTIONIST
LEHAL Manufacturing
01.2022 - 06.2022
CUSTOMER SERVICE ASSOCIATE
Walmart
07.2019 - 01.2021
FRONT DESK RECEPTIONIST
Raj 3D Scans
12.2017 - 02.2019
BACHELOR IN BUSINESS ADMINISTRATION -
Sant Baba bhag singh university