Harjinder Singh Dhaliwal

Receive work assignments daily from the stocking supervisor regarding what lines need to be stocked and in what areas

• Stock new merchandise, palletize and label overstock so that it may be handled properly

• Check shipments for accuracy and report the results

• Prepare the assigned zone to begin pulling each day

• Tag all completed orders to ensure that the tote goes to the proper location

• Pull orders quickly and accurately as assigned and record the time it takes to pull orders

• Ensure that orders are picked up and signed for by the customer

• Ensure that all the parts are located for customers and return ticket to office if part isn't available so the customer can be called in a timely manner

• Load trucks and check to make sure no items are missing from the loading process

• Receive freight daily and unloads merchandise

• Served customers quickly and efficiently and created strategies to prevent delays.
• Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
• Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
• Memorized ingredients and recipes for wide variety specialty drinks.
• Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Answered questions about store policies and addressed customer concerns.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.