HARJINDER KAUR
WELLAND,ON
Summary
Results-driven team lead with expertise in training staff, enhancing communication, and managing projects. Proven ability to resolve customer issues promptly, ensuring high standards of service and operational efficiency.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Team Lead
AEROSPORTS
St. Catharine's, Ontario
09.2025 - Current
- Led team members, ensuring timely task completion and high-quality standards.
- Monitored team progress and enforced deadlines, achieving project milestones.
- Coordinated communication between departments to improve project outcomes.
- Trained new staff in relevant processes and procedures.
- Developed training program for new staff on company policies, enhancing onboarding experience.
- Implemented safety protocols to maintain a secure work environment.
- Addressed escalated customer complaints to ensure timely resolution and maintain satisfaction.
Inventory Management Associate
AEROSPORTS
St. Catharine's, Ontario
09.2024 - Current
- Managed inventory levels to maintain product availability and minimize stockouts.
- Performed regular cycle counts to ensure accuracy of inventory levels.
- Monitored expiration dates to ensure compliance with quality standards and safety regulations.
- Assisted in implementing inventory control processes that improved operational efficiency.
- Developed storage solutions that maximized warehouse space and improved accessibility.
- Trained new team members on inventory procedures and best practices for accuracy.
Cashier
AEROSPORTS
St. Catharine's, Ontario
04.2024 - Current
- Assisted customers with product inquiries and guided them through store layout, improving their shopping experience.
- Delivered excellent customer service to foster strong rapport with shoppers.
- Processed payments accurately and efficiently using cash register or POS system, ensuring smooth transaction flow.
- Processed customer transactions efficiently using point-of-sale systems.
- Handled returns and exchanges according to company policies.
- Organized merchandise displays to enhance customer experience.
- Collaborated with team members to ensure smooth daily operations.
- Responded to customer inquiries on incoming phone calls, offering timely and helpful information.
Education
Diploma - International Business
Niagara College
Welland10-2025
Skills
- Customer service
- Inventory management
- Supply chain management
- Data analysis
- Project management
- Team leadership
- Communication skills
Certification
HEALTH AND SAFETY
Timeline
Team Lead
AEROSPORTS
09.2025 - Current
Inventory Management Associate
AEROSPORTS
09.2024 - Current
Cashier
AEROSPORTS
04.2024 - Current
Diploma - International Business
Niagara College