Proactive Deputy Manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Solid managerial and communication skills. Gifted in handling tense situations with irate customers.
Result: 1.5 Mil CAD saving annually
Result: Defect Rate reduced by 50% (4950 ppm -> 2340 ppm)
Delivery Improvement by 35% (70% -> 95%)
Cost analysis and savings