Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Harjeet Kaur

Harjeet Kaur

Winnipeg,Manitoba

Summary

Experienced healthcare professional known for delivering compassionate and efficient care in caregiving roles. Expertise in providing personal care and emotional support to ensure client comfort and safety. Recognized for exceptional collaboration with healthcare teams and ability to adapt to meet client needs. Proficient in managing diverse care plans and establishing trust with clients and their families.

Overview

8
8
years of professional experience

Work History

Caregiver

Comforts Of Home - Care
07.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.

Health Care Aide

Bayshore Home Health
05.2023 - 12.2023
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Maintained clean, safe, and well-organized patient environment.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Customer Service Associate

World financial Group
05.2020 - 12.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Customer Service Associate

McDonalds, Amazon, Canadian Tire, Tommy Hilfiger
09.2017 - 06.2022
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

Office Administration

Computer Window
05.2019 - 07.2019
  • Actively participated in training opportunities to continually expand skillset while learning about new technologies or best practices in office administration.
  • Supported office administration tasks such as data entry, document management, appointment scheduling, and email correspondence when needed.
  • Streamlined appointment scheduling and office administration tasks, contributing to overall clinic efficiency.

Warehouse Associate

Vertical Staffing, Adecco, Burnac Company
02.2018 - 04.2019
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.

Education

Nursing Leadership and Management -

Seneca College Canada
Markham, Ontario
01.2019

Diploma - Health Care Management

Northern College Canada
Toronto, Ontario
01.2018

Degree - Nursing

Baba Banda Bahadur College of Nursing
01.2016

Skills

  • Provided prompt, friendly and courteous service to customers, handling questions, issues or concerns efficiently and professionally
  • Demonstrated excellent multi-tasking abilities
  • Handled cash, debit and credit card transactions
  • Exceptional ability to maintain a calm and patient demeanor during challenging or hectic situations
  • Able to meet strict deadlines in fast-paced work environments with competing responsibilities
  • Elderly care
  • Respectful and compassionate
  • Verbal and written communication skills

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Caregiver

Comforts Of Home - Care
07.2023 - Current

Health Care Aide

Bayshore Home Health
05.2023 - 12.2023

Customer Service Associate

World financial Group
05.2020 - 12.2022

Office Administration

Computer Window
05.2019 - 07.2019

Warehouse Associate

Vertical Staffing, Adecco, Burnac Company
02.2018 - 04.2019

Customer Service Associate

McDonalds, Amazon, Canadian Tire, Tommy Hilfiger
09.2017 - 06.2022

Diploma - Health Care Management

Northern College Canada

Degree - Nursing

Baba Banda Bahadur College of Nursing

Nursing Leadership and Management -

Seneca College Canada

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