Harjeet Kaur

• Quickly and accurately counted drawers at start and end of each shift.
• Built positive relationships with customers to increase repeat business.
• Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
• Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
• Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
• Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.

• Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
• Understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
• Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
• Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
• Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
• Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
• Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
• Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.
• Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.

• Coached staff on strategies to enhance performance and improve customer relations.
• Explained goals and expectations required of trainees.
• Worked closely with management team to develop promotional campaigns or other marketing efforts aimed at increasing sales volumes.
• Reviewed daily task list with employees and assigned tasks for completion.
• Purchased food and supplies according to department needs.
• Executed hands-on preventive maintenance and repairs to keep equipment functional.

Welcome each visitor and answer each incoming phone call in a friendly, professional manner

Improve office efficiencies through use of software, technology and clerical office systems

Maintain accurate client and Care Pro records in operating system

Monitor daily shift activity on operational software dashboard

Prepare/collect all print and client service materials related to new and ending clients

Maintain professional contact with clients and client families through routine touchpoints

Assist with billing, including client invoices and Care Pro payroll

Assist in maintaining office supplies

Maintain light office cleaning duties

Maintain regular attendance at the office to execute job responsibilities

Participate in the on-call schedule rotation