Harjeet Kaur
Brampton,ON
Summary
Experienced QA Engineer with a strong process improvement, quality assurance, and device testing background. Skilled in analyzing call flow logs to identify and resolve issues efficiently. Proficient in project management and adept at coordinating efforts among multiple stakeholders. A reliable professional who consistently delivers high-quality results.
Overview
7
7
years of professional experience
Work History
QA Test Engineer
Intact Insurance
01.2023 - Current
- Supported successful product launches by rigorously testing functionalities in diverse environments and configurations.
- Ensured compliance with industry standards by conducting thorough system, regression, performance, and security tests.
- Maintained project documentation, including test plans, test cases, and defect reports to facilitate knowledge transfer among team members.
- Reduced product defects by identifying, documenting, and reporting software issues for timely resolution.
- Contributed to project planning by providing accurate time estimates for QA tasks and deliverables.
- Streamlined testing processes by implementing automation tools and frameworks for continuous integration.
- Managed bug tracking systems efficiently for better visibility into outstanding issues requiring attention or further investigation.
- Adhered to agile methodologies in a fast-paced development environment, delivering high-quality software releases with an accelerated timetomarket.
QUALITY ASSURANCE TEST ENGINEER
E-Link
07.2018 - 12.2022
- Device testing (Mobile phones, trackers, and wearables) in various areas including 5G-NSA, LTE-Advanced, VoWiFi, VoLTE, E911, SRVCC, LBS, and WPAS.
- Working Knowledge of 5GNSA/LTE/UMTS call flows, handovers, familiar with throughput KPIs such as MCS, CQI, Performance testing of Uplink/Downlink throughput.
- Knowledge of 3GPP standards and 5G/LTE-related emerging technologies, network architectures, and implementations.
- Extensive experience in quality inspection projects related to android devices.
- Hands-On experience in installation firmware and OS updates in Samsung Mobile phones, tablets and wearables.
- Specialized in repairing Samsung Mobile phones and also worked on Earbuds, Gear, and tablets.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance Plus support of voice, data, VoIP, and CTI applications.
- Writing Standard operating/test Procedures and technical documents for test plan based on test plan template and provided testing scenarios/testing requirements.
- Researched and recommended network and data communications hardware and software.
- Created engineering documentation, equipment specifications, and change notices.
- Self-motivated to take ownership of assigned projects and deliverables.
- Decreased defect rate by 95% by applying process capability analysis and creating weekly defect reports.
- Strong and proactive working ethics and manner, desire to meet and exceed expectations, and curiosity for underneath technical concepts of issue troubleshooting, strong analytical, follow up, and teamwork skills.
Education
Post Graduate Certificate - Supply Chain Management
Humber College
Toronto, ON07.2018
Post Graduate Certificate - Wireless Telecommunications
Humber College
Toronto, ON08.2017
Bachelor of Technology - Electronics And Communications
Rayat Bahra Engineering College
05.2015
Skills
- GSPN tool
- Galaxy Diagnostics
- Correction action planning
- ADB Commands
- Specifications understanding
- AT Commands
- TCP/IP analysis
- Wireshark Tool
- Microsoft Office Specialist(MOS)
- Knowledge of SAP
- QXDM
- Test implementation
Accomplishments
- Samsung new mobile launching projects at SD Facility (Milton,ON).
- Installing demo software in new launched Samsung mobiles.
- Project on The smart power distribution unit made during Wireless Telecommunication Program.
- Project on Wireless Communication between two microcontrollers using RF module.
Languages
English
Professional Working
Timeline
QA Test Engineer
Intact Insurance
01.2023 - Current
QUALITY ASSURANCE TEST ENGINEER
E-Link
07.2018 - 12.2022
Post Graduate Certificate - Wireless Telecommunications
Humber College
Bachelor of Technology - Electronics And Communications
Rayat Bahra Engineering College
Post Graduate Certificate - Supply Chain Management
Humber College
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